Community profile

Hillcrest Spring Residential

5052 Upper Market St, Amsterdam, NY

Assisted Living

4.28 reviewsRead reviews

About the community

About Hillcrest Spring Residential

Hillcrest Spring Residential is an assisted living community in Amsterdam, New York, offering homelike ambiance and amenities. Professional staff includes a registered nurse, a licensed practical nurse, home health aides, a house doctor, and a house podiatrist. Plus, medication is administered by trained staff. Occupational and physical therapies are available with an order from a doctor. Enjoy the best of…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,800/month

Care fees not included

Checked August 14, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$3,800/month

Care fees not included

Checked August 14, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,800 observed · tracking future changes
$3,800Aug 14, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 8 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Hillcrest Spring Residential

All of the staff is great Anything you need they help you out. Very clean and a lot of different areas for the seniors to sit. Different activities to do my mother-in-law was able to bring some of her own furniture into the room, which makes a huge difference to have their stuff there.

AnonymousMay 5, 2026

★★★★★

Positive

Review for Hillcrest Spring Residential

Overall very impressed with the entire facility, from its friendly engaged staff to the beautiful sitting areas, dining rooms and outdoor patio. They offer a nice variety of activities and g out of their way to encourage participation. My mothers transition from the nursing rehab was almost seamless. I would highly recommend them.

AnonymousSeptember 11, 2025

★★★★

Critical

Lack of care

here are very snarky med staff, very rude and condescending. Forgetting my Mothers Meds giving incorrect doses etc.. items missing, caught the head nurse going through Moms private drawers. Very very unpleasant experience so I moved her out. When she had diarrhea which is caused my a medical condition they wouldn't feed her because they said she had an upset stomach - lost 15 lbs in the short time she was there.

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Dawn AApril 14, 2025

★★★★★

Positive

Hillcrest Spring Residential

They treat my brother-in-law very well by having him engage with other folks also they have entertainment come in. The room is perfect. Based on the experience we have had so far, we would absolutely recommend this community to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousApril 10, 2025

★★★★★

Positive

Overall Would recommend

According to my father, the food quality has been going down recently. We ultimately chose this community because it's close to my home and it's super clean. The staff are also kind and attentive.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Michelle DSeptember 4, 2024

★★★★★

Positive

Review for Hillcrest Spring Residential

It is top notch and a great value for the cost. I would absolutely recommend it to others. I would say it's perfect for someone who needs some supervision (they manage all medications) and care but not a nursing home. I would say that it's a beautiful place, very clean, and the staff is well trained, kind, and attentive. I picked it because it's clean, beautiful, the residents seem happy, and it's very close to my home.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
MichelleDecember 1, 2023

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Low / No Sodium

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English
  • American Sign Language
  • Spanish
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Activities & engagement

  • Happy Hour
  • Devotional Activities Offsite
  • Activities On-site
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Gardening Club
  • Tai Chi
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Wii Bowling
  • Holiday Parties
  • Wine Tasting

Outdoor spaces

  • TV Lounge
  • Library
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Piano or Organ
  • Raised Garden Beds
  • Indoor Common Areas
  • Computer or Media Center

Apartment & room features

  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Bath Tubs

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Hillcrest Spring Residential – Amsterdam, NY | Find With Care