Holiday The Manor at Oakridge

Room for improvement

She has been there almost two months and her cable tv is still not working despite many many calls to the GM and others. They had a bed bug outbreak and she was confined to her room for 4 days. Also the elevator doesn't work when in the extremely hot weather which is a safety concern when there are many elderly on the second and third floor. Also she fell and couldn't get help from anyone there.

Friendly staff

The food is great, the staff is wonderful. The location is central to shopping, doctors, just about anything you want. I feel the studio's are too small for the money.

Loving oak ridge

I am very happy here at Oakridge. I would definitely recommend to others. Everyone here is very friendly. And you are well taken care of.

The Manor at Oakridge

My mother in-law's room was not ready when she moved in as we were promised it would be. The apartment had not been cleaned and the closet doors weren't installed as we'd discussed with the general manager. The lock on the door to her apartment was also broken and still has not been properly fixed and she's been there at least 4 weeks now. The general manager seemed irritated when I stopped by his office because he hadn't responded to my text message about these issues. The other staff are very nice and accommoda…

My experience

I have two bedrooms but they have cleaned my room 1 time so that part is not good. The staff is nice and the food is pretty good. Activities are pretty good.

The facility provided more a sense of an apartment building than a community. It did not feel very welcoming, more like a business than a home setting. The rooms were spacious enough, but it appeared to lack the updated ammenities the [community removed] appeared to have.