★★★★★
PositiveEveryone there was engaging and friendly. Residents were smiling and active. Thoroughly enjoyed the tour.
Community profile
Legacy Heights Senior Living Community
11230 Ballantyne Trace Ct, Charlotte, NC
Assisted LivingMemory Care
★ 4.889 reviewsvia A Place for Mom ↗
About the community
About Legacy Heights Senior Living Community
Legacy Heights Senior Living Community is nestled in a neighborhood in Charlotte, NC, close to shopping, restaurants, entertainment, and plenty of things to do. Just a short drive away are many notable attractions worth visiting, such as the Ballantyne Country Club, StoneCrest Shopping Center, and the Sea Life Charlotte Aquarium. Our community offers Assisted Living and Memory Care, purposefully designed so residents can live the lifestyle they deserve. Assisted Living at Legacy Heights provides the care you need when you need it in a warm and comfortable setting and provides a healthy lifestyle for residents to thrive and stay engaged. Our Memory Care Neighborhood offers individualized attention for each resident. Our residents build strength and mobility in our exercise classes, make empowered choices when dining, and feel safe in familiar surroundings. Our welcoming community offers opportunities for residents to relax and enjoy our thoughtfully designed amenities, tailored services, delicious and nutritious menu options, and various wellness activities to explore. Discover Legacy Heights today!
Family and resident feedback
4.8 out of 5 from 89 reviews
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveReview for Legacy Heights Senior Living Community
Great place just priced us out. I would recommend it, but be aware of the increase. I haven't been there since new ownership.
★★★★★
CriticalLegacy Heights Senior Living Community
Some of the services that we were told that we could expect are not being received, such as religious services, regular outings, etc. there are also lingering billing discrepancies.
★★★★★
PositiveMom is in great hands!
We recently moved our mother from another facility to Legacy Heights Memory Care and we couldn't be happier. The Sales Director is an exceptional communicator and guided us through the process. The Executive Director is very friendly and hands on, the care team are seasoned pros. Mom is very happy with the meals and has made many friends.
★★★★★
PositiveLooking for a great memory care for a loved one
Wonderful facility. Clean . Employees so nice and supportive. Lot of activities for residents. Caring and Helpful. Have a great routine schedule for residents. Medical staff very efficient and informative. Love the administrative staff. Great place for mom!
★★★★★
PositiveNeeding to move my mom to be closer to me after a stroke and rehab. From the minute I met with [removed name] and had the tour of Legacy Heights, I knew we had found the right place! I am so looking forward to the activities and social engagements that my mom will have access to. The facility itself is light, bright, cheery, and truly feels like “home.” Mom is EXCITED and ready to move in next week! Thanks to everyone at Legacy Heights. I know I am leaving Mom in great hands!
Verified overview
What we know from public sources
- Care options
- Assisted Living, Memory Care
- Operator
- Phoenix Senior Living
- Public price status
- Published starting price available
- Last source check
- August 1, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Gluten-free
- Vegan
- Pureed Meals
- Kosher
- Vegetarian
- Organic
- International Cuisine
- Low / No Sodium
- Special Dining Programs
- Guest Meals
- Anytime Dining
- Room Service
- Restaurant Style Dining
- Professional Chef
- Meals Provided
- No Sugar
- Café or Bistro
- Private Dining Room
Health & wellness
- Incontinence Care
- Memory Care
- Staffing & Ancillary Services
- High Acuity Care
- Diabetic Care
- Non-Ambulatory Care
- Medication Management
Services & convenience
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- English
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Activities & engagement
- Cooking Club
- Educational Speakers / Life Long Learning
- Stretching Classes
- BBQs or Picnics
- Birthday Parties
- Cards / Pinochle Club
- Happy Hour
- Dances
- Wine Tasting
- Christian Services
- Activities On-site
- Cooking Classes
- Choir / Singing Club
- Quilting or Sewing Club
- Pet-focused Programs
- Bible Study Group
- Wii Bowling
- Brain fitness / Dakim
- Trivia Games
- Gardening Club
- Sensory-based Programs
- Community Service Organizations
- Live Well Programs
- Resident Band or Musicians
- Forever Fit
- Community Service Programs
- Holiday Parties
- Bridge Club
- Walking Club
- Devotional Activities Offsite
- Activities Off-site
- Reminiscence Programs
- Day Trips and Outings
- Current Events Club
- Art Classes
- Montessori Programs
- Adventist Services
- Book Club
- Devotional Activities On-Site
- Karaoke
- Yoga / Chair Yoga
- Men's Club
Outdoor spaces
- Beauty Salon
- Private Bath
- Barber Shop
- Library
- Outside Patio
- Raised Garden Beds
- Arts and Crafts Center
- Movie or Theater Room
- Fitness Center
- Piano or Organ
- TV Lounge
- Outdoor Common Areas
- Indoor Common Areas
- Meeting Room
- Central Fireplace
- Butterfly garden / Hummingbird garden
- Main Street Shops
Apartment & room features
- Kitchenette
- Garden View
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Handicap Accessible
- Air Conditioned
- Ground Floor Units
Published by A Place for Mom ↗. Features can change; confirm those that matter before touring.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Published floor plans
Studio
0 bedroom
Open source document ↗Studio
0 bedroom
Open source document ↗Semi-Private
Dimensions not publicly listed
Open source document ↗Compare nearby
Other communities near Charlotte
Published price comparison
Nearby starting prices
Brighton Gardens of Charlotte$2,310/month
Spring Arbor of Steele Creek$3,371/month
Legacy Heights Senior Living Community$4,300/month
MerryWood on Park$4,300/month
Navion of Cotswold$5,145/month
Northlake House$5,410/month