Marshall Pines Transitional Assisted Living and Memory Care

Felt like family, just what we needed

Very personable, clean and professional. They went out there way to make you feel valued. We felt like Family that we belonged.

Marshall Pines

What we like the most about Marshall Pines is the smell and the staff and yes we would recommend this community to other families based on our experience so far.

Review for Marshall Pines Transitional Assisted Living and Memory Care

Marshall Pines was a good placement while it lasted and I was generally happy with Mom's care. Admin was responsive to my requests and concerns. My biggest problem was communication gaps between shifts that resulted in an unclear picture of her ADL performance, especially as related to her transfers.

Could not have been a better experience

I literally cannot ask for a better experience, all things considered...the staff was insightful, caring, and kept me in the loop. For me, it's the fact that I knew she was safe. She had taken to wandering the neighborhood at all hours of the night & to know that that wasn't going was a big deal for me.

I have found everyone at Marshall Pines to be extremely friendly nd helpful. The workers are all great. That is what stuck out initially about this facility over others we looked at.

So disappointed

My mil only last 6 days at Marshall Pines. We were encouraged to stay away for two weeks so she could get used to being there. I called every day to see how things were going and was always told good things. Well on the 6th day of not seeing her, we decided to pop in and see her face to face. It wasn’t good. The smell in her room was disgusting. She looked dirty and her legs were swollen, almost to the point of weeping. I immediately realized the smell was coming from her behind so decided to give her a shower. Du…