Community profile

Navion of Cotswold

3610 Randolph Rd, Charlotte, NC

Assisted LivingMemory Care

4.367 reviewsRead reviews

About the community

About Navion of Cotswold

Enjoy beautiful scenery and compassionate care at Navion of Cotswold. This secured, Victorian-inspired community features purposefully designed interiors that create a warm and calming ambiance. Here, dedicated staff members strive to provide residents with a unique and independent lifestyle tailored around their individual preferences and needs. Professional staff is available 24 hours a day, seven days a week to…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,145/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,850/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$7,800/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,600/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$5,145 observed · tracking future changes
$5,145Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 67 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

A not so great experience

A few staff glitches and attitude. Person now has bedsores! Reportable to health dept, I believe. Denial of entry for Hospice nurse!! All not good. Thinking of moving patient

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
DonnaAugust 11, 2026

★★★★

Positive

Out families experience

The care staff have been very good with Peggy. Have had trouble getting feedback from administration a bed issue. Made first contact on [Date Removed]. Took 3 or 4 contacts before we heard anything back, which was several weeks. Still have not heard anything after their first call back now going on 8 weeks since my original contact in May 16. Issue still not resolved. Don't know if you're aware, they were bought by Navion.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJuly 9, 2026

★★★★★

Critical

our families experience

Some of the employees were very friendly. The initial contact with the administrators was great. They were very helpful and connected. I like their text message updating family members about events. They have recently been purchased by another company. We are still navigating the change on management. Waiting to see if this will positive. We don't like the high turnover with staff. Some staff are not as friendly and seem to be less concerned about the care of the residents. The physical therapist didn't follow thro

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
2.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 11, 2026

★★★★★

Critical

Review for Charter Senior Living of Charlotte

The staff appear rotate a lot, calls are not returned or are delayed, was just sold to another company. Had multiple meetings to address concerns and did not make much progress

AnonymousJune 1, 2026

★★★★★

Critical

Our experience

What we think they could improve on would be better communication among staff. Always have to start from scratch with every nurse and admin.

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
AnonymousFebruary 25, 2026

★★★★★

Critical

Review for Charter Senior Living of Charlotte

My aunt likes the ascetics, feels safe but dislikes the unfriendliness of the staff and high turnover. She mentioned that the therapist spends more time note taking than therapy

AnonymousJanuary 13, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 17, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Anytime Dining
  • Guest Meals
  • International Cuisine
  • Special Dining Programs
  • Organic
  • Low / No Sodium
  • Vegetarian
  • Kosher
  • Pureed Meals
  • Vegan
  • Gluten-free
  • Meals Provided
  • No Sugar
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Activities Off-site
  • Reminiscence Programs
  • Walking Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Live Well Programs
  • Sensory-based Programs
  • Light Therapy Programs
  • Forever Fit
  • Community Service Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Tai Chi
  • Live Musical Performances
  • Trivia Games
  • Bible Study Group
  • Wii Bowling
  • Cooking Classes
  • Pet-focused Programs
  • Activities On-site
  • Wine Tasting
  • Happy Hour
  • Dances
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Montessori Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Current Events Club
  • Intergenerational Programs

Outdoor spaces

  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Computer or Media Center
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Beauty Salon
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 17, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Navion of Cotswold – Charlotte, NC | Find With Care