Studio
Assisted Living · 0 bedroom
$5,145/month
Care fees not included
Checked August 1, 2026Community profile
3610 Randolph Rd, Charlotte, NC
★ 4.367 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$5,145/month
Care fees not included
Checked August 1, 2026Assisted Living · 1 bedroom
$5,850/month
Care fees not included
Checked August 1, 2026Memory Care · 0 bedroom
$7,800/month
Care fees not included
Checked August 1, 2026Memory Care
$6,600/month
Care fees not included
Checked August 1, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalA few staff glitches and attitude. Person now has bedsores! Reportable to health dept, I believe. Denial of entry for Hospice nurse!! All not good. Thinking of moving patient
★★★★★
PositiveThe care staff have been very good with Peggy. Have had trouble getting feedback from administration a bed issue. Made first contact on [Date Removed]. Took 3 or 4 contacts before we heard anything back, which was several weeks. Still have not heard anything after their first call back now going on 8 weeks since my original contact in May 16. Issue still not resolved. Don't know if you're aware, they were bought by Navion.
★★★★★
CriticalSome of the employees were very friendly. The initial contact with the administrators was great. They were very helpful and connected. I like their text message updating family members about events. They have recently been purchased by another company. We are still navigating the change on management. Waiting to see if this will positive. We don't like the high turnover with staff. Some staff are not as friendly and seem to be less concerned about the care of the residents. The physical therapist didn't follow thro…
★★★★★
CriticalThe staff appear rotate a lot, calls are not returned or are delayed, was just sold to another company. Had multiple meetings to address concerns and did not make much progress
★★★★★
CriticalWhat we think they could improve on would be better communication among staff. Always have to start from scratch with every nurse and admin.
★★★★★
CriticalMy aunt likes the ascetics, feels safe but dislikes the unfriendliness of the staff and high turnover. She mentioned that the therapist spends more time note taking than therapy
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 17, 2026.