Community profile

New Pond Village, a CCRC

180 Main Street, Walpole, MA

Assisted LivingMemory CareIndependent Living

4.39 reviewsvia A Place for Mom

About the community

About New Pond Village, a CCRC

Benchmark Senior Living at New Pond Village located in Walpole, Massachusetts provides retirement living for active seniors who no longer want the worry of owning a home. We proudly offer independent living, assisted living, and memory care services at our vibrant, one-of-a-kind community. Aside from providing care and assistance to residents, our community is designed for active and social seniors that want to stay connected. We develop programs and experiences that promote purpose-filled interactions and positive engagement. Here, residents live happy and fulfilling lives because of the importance we place on meaningful, life-long connections. Building off of 20 years of experience, our unique Mind & Memory approach celebrates the spirit and supports the capabilities of your loved one. Through individualized and group activities, we encourage creativity and self-expression. Using research-based programming, we help residents engage in physical, social, intellectual, emotional, purposeful, and spiritual wellness. Experience all that we have to offer by contacting an A Place for Mom advisor today! Community Amenities and Services Here, you’ll have access to a wide range of convenient services and amenities. Get a clean shave at our on-site barber shop, explore our walking trails, or grab a drink with a friend at our full-service pub. The possibilities are endless. For those looking to pursue a retirement centered around activity, our calendar is filled with opportunities for fun. You’ll feel encouraged to learn, move, and simply enjoy life. All the while, our caring staff is prepared to address an array of medical and personal needs. Take a peek into some more of our wonderful amenities and services: Museum and farm trips On-site pond for fishing or kayaking Botanical gardens Aerobics Hiking Well-stocked library Game room Restaurant with chef-prepared meals Housekeeping, laundry, and maintenance Medication management 24/7 around-the-clock care Assistance with activities of daily living Living Arrangements and Amenities Our gorgeous apartments are sleek, updated, and create the perfect environment to celebrate retirement. We offer studios, one-, two-, and three-bedroom apartments where elegance meets safety. With light walls, plush carpet, and large windows, our interiors are bright and cozy. Memory care residents choose from private and shared floor plans, some of which offer a tranquil view of our vibrant, outdoor garden. Our apartments may include: Carpet Full kitchen Private bathroom Granite counters Walk in closets Storage Care Types Offered New Pond Village is an assisted living residence , which in the state of Massachusetts is a residence that provides housing and personal care to residents. Personal care includes assistance with activities of daily living, self-administered medication management, and supervision. An assisted living residence can provide skilled nursing care or special care to residents with cognitive impairments as long as they meet the proper requirements.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,890/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$8,565/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$9,780/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$6,590/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$9,325/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,590/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

1 Bedroom

Independent Living · 1 bedroom

Published starting price

$4,155/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$4,610/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$4,155 observed · tracking future changes
$4,155Aug 7, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 9 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Very pleasant experience. Everyone that we spoke with was extremely nice. The facility is very beautiful and everything was perfect organized.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Response from the community

Hello Maria C, We are glad to hear about your experience with our community. Thank you for taking the time to leave us a review!

May 27, 2026
Maria CMay 12, 2026

★★★★★

Positive

We were impressed with the tour and we now feel the timing may be too soon to move to an Active Living Facility. When we decide we are ready we would definitely consider New Pond Village. This facility fits our search requirements for all three phases of retirement living.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Staff
5.0 / 5
Response from the community

Hello James S, We are glad to hear about your experience with our community. Thank you for taking the time to leave us a review!

June 6, 2026
James SJanuary 2, 2026

★★★★

Positive

Our families experience

The overall idea of the community, most people are friendly, the whole dining room dinner reservation thing is weird to me and many others, very poor communication between administrators, nursing , PT department & aides that assist my husband. So yes improve communication and be available , are there care plans that each aide can follow to keep things consistent with each individual?

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Thank you for taking the time to share your feedback. We're glad to hear that you've found our community to be friendly, and we truly appreciate your honesty about where we can do better. Your comments about communication and consistency of care are important to us. We take them seriously and will be reviewing these areas with our team to ensure smoother coordination between departments and more clarity for residents and families. We truly care about your husband's comfort and well-being and want every experience at New Pond Village to reflect that. Please don't hesitate to reach out to our Executive Director, Adam Manchester at 508-660-1555, so we can learn more and address your concerns. We value your partnership in helping us continually improve.

October 29, 2025
AnonymousOctober 22, 2025

★★★★★

Positive

New Pond Village

All people here seem happy and friendly. Staff is always willing to help. Food is good. Variety Lots of activities. Quiet. Apartments completely redone before you move in

AnonymousJuly 18, 2025

★★★★

Positive

Assisted Living with Home Comfort and Friendly Staff

I don't think the food is very healthy - my father loved vegetables and he hardly got any. Before we moved in we were told he could get creamed spinach every day, but that wasn't how it actually works. Also it wasn't very easy for him to get outside, so he was almost always inside, and he liked fresh air. I also didn't like the Styrofoam and plastic utensils when he ate in his room, which was a lot.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousMay 21, 2025

★★★★

Positive

New Pond Village Review

Ask questions several times during the process - The timeline from initial discussions and visits to move in can be lengthy. So, it is best to confirm amenities and services that are important to your loved one before you sign paperwork. Several important amenities had been discontinued by the time of move in, so expectations were off. Notwithstanding, NPV is still a great place!

Response from the community

Thank you for your review!

November 26, 2024
AnonymousOctober 11, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 7, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • International Cuisine
  • Organic
  • Vegetarian
  • Kosher
  • Anytime Dining
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Vegan
  • No Sugar
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care

Services & convenience

  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Activities & engagement

  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Activities Off-site
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Other Religious Services
  • Holiday Parties
  • Yoga / Chair Yoga
  • Book Club
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi
  • Community Service Programs
  • Resident Band or Musicians
  • Sensory-based Programs
  • Qi Gong
  • Activities On-site
  • Wine Tasting
  • Happy Hour
  • Dances
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics

Outdoor spaces

  • Central Fireplace
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Private Bath
  • Barber Shop
  • Computer or Media Center
  • Main Street Shops
  • Beauty Salon
  • Jacuzzi
  • Billiards Lounge
  • Fitness Center
  • Woodworking Shop
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Ballroom
  • Piano or Organ
  • Game Room
  • Golf Course or Putting Green

Apartment & room features

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Bath Tubs
  • Full kitchen
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 7, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required