Community profile

North Brook Heights Home for Adults

170 Murray St, Auburn, NY

Assisted Living

4.07 reviewsRead reviews

About the community

About North Brook Heights Home for Adults

North Brook Heights Home for Adults in Auburn, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.0 out of 5 from 7 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Great place!

I had great experience and felt very comfortable with my loved one being at Northbrook. They always answer calls and emails right away. My family is very happy with our choice to place our loved one there.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Patty WDecember 2, 2025

★★★★★

Positive

Kind, helpful, happy staff.

The moment I moved in I fell in love with the staff here. They have been helpful from the start. I pulled up with my son and his truck full of my stuff. A couple of nice gentlemen helped my family unload the truck and bring my stuff to my new room. This nice young lady gave me a tour of the facility. The nurses met with me on that first day just to introduce themselves and answer any of my questions. The kitchen staff is always so sweet and the food is good. A nice girl comes and helps me clean and do laundry. They

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Deb HDecember 9, 2021

★★★★★

Positive

Its a lot better than I thought

I was reluctant to move to assisted living. I have always lived on my own. My family and doctor we're very persistent that I needed the extra help. I have to say, as much as I hate to admit it, they were right. The staff here have been so sweet and helpful. It's like have 5 grandchildren around at any given time. I have a bad knee that I have always struggled through. With all the help I have to strain so much less and my knee feels better than it has in years. Don't be stubborn like I was, accept the help and you'

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Dean HDecember 8, 2021

★★★★★

Positive

I recently toured Northbrook and I have to say I am impressed. So many facilities that I have toured in my search have this odor to them. This one seemed so clean and actually smelled good. There were so many staff members running around helping residents. I am hoping to hear back from them soon. Wish me luck.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Jimmy BSeptember 10, 2021

★★★★★

Positive

Thank you!

I have lived at Northbrook for quite some time. I know places like this often get a bad rep but honestly, I'm glad I chose here. The staff actually care about my well being. Not just the aides. The food is pretty good. The activities are fun. It's just a great community and I'm thankful to be here.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Josh WJuly 22, 2021

★★★★★

Critical

Staff I met seemed very busy but were helpful. Residents in common areas seemed fine. The facility is rather sterile - concrete and tile throughout - more of a hospital feel. I believe they do accept Medicaid if private resources are depleted. They do not offer 'Enhanced' assisted living options, which it appears mom will require.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
AnonymousMay 8, 2019

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Professional Chef
  • Low / No Sodium
  • Guest Meals

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Spanish
  • English
  • Beautician
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available

Activities & engagement

  • Gardening Club
  • Brain fitness / Dakim
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Dances
  • Cooking Classes
  • BBQs or Picnics
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Live Well Programs
  • Happy Hour
  • Holiday Parties
  • Devotional Activities On-Site
  • Activities On-site
  • Activities Off-site

Outdoor spaces

  • Arts and Crafts Center
  • Raised Garden Beds
  • Indoor Common Areas
  • TV Lounge
  • Outside Patio
  • Outdoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Piano or Organ

Apartment & room features

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Ground Floor Units
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
North Brook Heights Home for Adults – Auburn, NY | Find With Care