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Community profile

Ortega Gardens Memory Care

5760 Timuquana Road, Jacksonville, FL

Memory CareAssisted Living

★ 4.333 reviewsvia A Place for Mom ↗

About the community

About Ortega Gardens Memory Care

Ortega Gardens Memory Care provides the highest quality of geriatric care in the Jacksonville, Florida area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At Ortega Gardens Memory Care, both residents and their families enjoy peace of mind, knowing that the staff is providing the best in life — with a smile.

Family and resident feedback

4.3 out of 5 from 33 reviews

Read all on A Place for Mom ↗

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Critical

Ortega Gardens Memory Care

They were great when moved in. They have steadily declined. They let the good CNA's go instead of paying them better and consistency with being with the residents. Many times there is only 1 person on the floor. It takes 2 people to help take them to the bathroom and put to bed and sometimes shower. They have meds tech on floor but you can't be watching the floor when trying to give medicine. It is unsafe. I wish I had a better report. We were happy when we first moved in, but there are just too many falls with no…

Verified ReviewFamily/friendMemory Care
See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 23, 2026

★★★★★

Positive

Ortega Gardens Memory Care

Very helpful staff and caring Room small but good amenities

Verified ReviewFamily/friendMemory Care
AnonymousMay 26, 2026

★★★★★

Positive

Supportive Family

This care facility was a lifesaver for me. My dad had a recent broken hip and my mom found a facility for him to heal. Shortly after my mom died unexpectedly and my dad declined quickly. I knew after a few short weeks I had to find a place for my dad that was safe, loving and focused on memory care. I toured about 15 and thank God Ortega was one of them. I think I came in at a crawl, grieving my mom and wanting to help my dad all mixed together. Ortega, the ENTIRE STAFF -the director, [Name Removed], to sales,[Name…

Family/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Denise LMay 7, 2026

★★★★★

Positive

A Lifesaver

It is very clean. The staff and admin seem to care and are attentive to residents. Food has been good. There are lots of activities. I would recommend them to others who are searching for a place for their loved one.

Verified ReviewFamily/friendMemory Care
AnonymousFebruary 5, 2026

★★★★★

Positive

. A wonderful place for Mom comes to mind!

I would give Ortega gardens a 5 in all the categories. The staff at Ortega gardens go above and beyond for the care of my mother. I'm not sure how I got so lucky finding such a wonderful place to take care of my mother who suffers from dementia. The staff, there are truly committed to making sure everybody is comfortable and happy. It gives me peace of mind, knowing my mother is in such a wonderful place. If I could give them a 10, I definitely would.

Verified ReviewFamily/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LynnOctober 4, 2024

★★★★★

Positive

Review for Ortega Gardens Memory Care

[name removed] who gave me the tour was amazing! Knowledgeable, kind, patient & understanding. Memory care is their primary focus. My mom has dementia. This was a perfect fit.

Verified ReviewFamily/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LMNovember 16, 2023

Verified overview

What we know from public sources

Care options
Memory Care, Assisted Living
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Private Dining Room
  • Café or Bistro
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Room Service
  • Guest Meals
  • Special Dining Programs
  • Kosher
  • Vegetarian
  • Low / No Sodium
  • Organic
  • International Cuisine
  • Vegan
  • Pureed Meals
  • Gluten-free

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Spanish
  • English
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Activities & engagement

  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs
  • Community Service Programs
  • Sensory-based Programs
  • Resident Band or Musicians
  • Trivia Games
  • Live Musical Performances
  • Tai Chi
  • Brain fitness / Dakim
  • Protestant Services
  • Gardening Club
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Cooking Classes
  • Wii Bowling
  • Bible Study Group
  • Happy Hour
  • Dances
  • Catholic Services
  • Christian Services
  • Activities On-site
  • Stretching Classes
  • BBQs or Picnics
  • Cards / Pinochle Club
  • Birthday Parties
  • Men's Club
  • Cooking Club
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Devotional Activities On-Site

Outdoor spaces

  • Arts and Crafts Center
  • Raised Garden Beds
  • Computer or Media Center
  • Library
  • Private Bath
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Piano or Organ
  • Golf Course or Putting Green

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Published by A Place for Mom ↗. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Compare nearby

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community exterior

Jacksonville, FL

Camellia at Deerwood

Assisted Living · Memory Care · Independent Living

From $3,115/month

Published price comparison

Nearby starting prices

Cypress Village, a CCRC$2,700/month

Camellia at Deerwood$3,115/month

Discovery Commons San Pablo$4,065/month

Discovery Village at Deerwood$4,495/month

HarborChase of Mandarin$5,195/month

Grand Living at Tamaya$5,220/month

Operator-published starting prices only; care fees and inclusions differ.
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