★★★★★
PositiveOverall a nice community.
My mom loves the food. The Staff is very helpful and friendly. It's always clean. My mother doesn't attend many activities but they offer a wide variety of services and activities. I enjoy the food myself.
Community profile
470 Maxwell Plz, Omaha, NE
★ 4.04 reviewsvia A Place for Mom ↗
About the community
Ovation Heartwood Preserve is now open! Upscale Senior Living In Omaha, Nebraska A month-to-month rental community with no entrance fee or buy-in. A lifetime of hard work and service is worth a standing ovation and the chance to engage at your own pace. Re-energize and explore surrounded by an urban development of family homes, vibrant shopping, history, and engaging culture in Omaha, Nebraska. Part of the Arete family of communities, Ovation's assisted living and memory support opened in 2022 and Independent Living will open later in 2023.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveMy mom loves the food. The Staff is very helpful and friendly. It's always clean. My mother doesn't attend many activities but they offer a wide variety of services and activities. I enjoy the food myself.
★★★★★
PositiveOverall experience is/was a great experience. They took time, answered my questions and seemed genuinely wanting to help. Cleanliness is excellent. From, front door, offices, dining and other rooms. And apartment in great shape and very very clean. We could move our stuff in right away and not have clean things first Everyone from receptionist to cleaning staff to waiters (and all residents) are extremely helpful, cooperative and very friendly. The quality of care seems to be above satisfaction. Two concerns. (1). …
★★★★★
CriticalThe facility is very new and quite nice. What I like most is the transportation. There is no additional charge for transportation wherever needed. But the staff response time could use some improvement.
★★★★★
PositiveI've had a difficult time getting information on her care points. However, based on the experience we have had so far, we would recommend Ovation Heartwood Preserve to other families who are looking for a place for their loved ones
Verified overview
Source-published features
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