Pacifica Senior Living South Coast

Pacifica Senior Living South Coast

Staff were friendly - although they were constantly short staffed. They need more staff for patient support and care so you do not have to wait hours for help.

Excellent Caring Staff

I was most impressed with the quality of your staff, doing the care. Everyone I encountered was very pleasant, helpful, and always trying to do their best and even go beyond! My mom was in the memory care section, which is much more demanding and difficult on the staff. My hat goes off to all of them, their jobs are not easy.

[name removed] is the best, and her whole team is also. They showed me around, and I really like how they treat their residents and staff. Feels like a family.

Friendly and caring staff

I would give each category a 5. I love the staff. They are very friendly and helpful. The director, [name removed] is so hands on and always ready to help. I would recommend Pacifica Senior Living to other families who may need a place for their loved ones

Experience at Pacifica Senior Living South Coast

My father passed away on [date removed]while he was at Pacifica Senior Living. I was lucky to be with him at the very end. I appreciate all the guidance, education and compassion A Place for Mom provided me during this challenging time in my life. Everyone at Pacifica Senior Living was so kind to my father and incredibly helpful to me as I navigated this unfamiliar path of helping my father in his last days. I felt we were treated with respect and compassion across all the coverage shifts. When I left my father at…

This is a memory care facility?

Admission was not organized; ex. they notified us we needed to buy a bed 2 days, this was troublesome to arrange short-notice. We witnessed admit-documents were whited-out & reused, in front of us. Lacked hand-hygiene esp'lly communal areas. Caregivers are friendly when you approach them. Yet for a new resident, staff should be given more attn since needing to orient; mom said she would get lost & ask to toilet. We understand some "hiccups" to establish the routine would occur, but sorry to state, not like this; we…