Palm Vista Senior Living

Great experience with friendly staff

The staff is difference. All the assisted living memory care facilities in AV are about the same price. Palm Vista's staff is friendlier and knowledgeable. They cared for my loved one, sent me weekly pictures, helped me with medical appointments, sat and chatted with me about their medical, emotional, and physical conditions. The staff knew me by first name.

Response from the community

Our team is especially grateful for your kind words, David. Thank you for giving us a 5-star rating and review! We truly appreciate you sharing specifically what you appreciate about our team and so glad that you and your loved one chose our community.

June 3, 2026

Not recommended for memory care

We pulled him out after 2 months. Memory patients have a hard time complaining or expressing any issues. The assisted living side seems great. Memory care is terrible. The girls try, but 20+ patients and only 3 people helping them bathe, dress, eat and all other numerous issues is not enough and some of the girls obviously were not good care givers. Some were amazing!

Response from the community

Dear loved one of a resident, We appreciate you sharing your opinion to assist in our thorough investigation of what may have contributed to your review. Unfortunately, the documentation we have does not substantiate terrible care being provided or not being staffed to meet the needs of our precious residents. We would love to connect with you to better understand what we might be able to enhance within our community. We encourage you to contact a member of our leadership team and we look forward to hearing from you. Sincerely, The Palm Vista Team

March 26, 2026

It was a very nice, clean, friendly place. All my questions were answered. I could see my loved one fitting right in.

Response from the community

Yay! We are so happy to hear of your experience, Kathleen. And we cannot wait until your loved one joins our community family!

February 17, 2026

Palm Vista Cares

Price is same as other homes and facilities. PV offers more programs for residents and families. PV's staff was by far the friendliest: the owner, business mgr, care/food/maintenance/front counter/medical staff all know my first name and greet me with a smile and Hello. Their care for my loved one is outstanding, professional and personal. The staff sends me pictures and daily activity reports so I can track my lived one. The PV staff cares for me and my loved one.

Response from the community

Your review warms our hearts, David. Thank you!

October 14, 2025

Would not recommend for Memory Care!!!

Assisted living side and community room clean. 4 My fathers room. 0 The only time they cleaned it was the day we pulled him out. My father lost 18lbs in 2 months was shaky and weak. He was in memory care, they treated that side differently than the assisted side. Worst mistake we ever made!!! And those were only some of the complaints we had.

Response from the community

After thorough investigation, we were unable to find any record of the type of situation you described. We would appreciate it if you would contact our executive director at your earliest convenience to discuss the reason for a review that is not relevant to any former or current resident.

July 17, 2025

Not much of an experience to tell you about, my wife passed away 4 days after we got there.

Sorry once again not much to tell you especially after my wife passed away 4 days after we got into the facility. But in general place was clean the staff was friendly. 4 days can I give you much of an opinion not much time to judge.

Response from the community

It was our privilege to care for your wife and we miss her dearly, Elias. You are always welcome as a member of our community family.

July 2, 2025