Rock Island Village

Caring staff

Changes to the admin are a great start. After mom moved to a nursing home and seeing how much better the food was that is one place they could improve. I feel that, like most homes, they are more concerned about profit than quality. The best part of the place was the caring staff. I never felt mom was not being cared for and about. However they need more help, especially in the memory care unit.

Review for Rock Island Village

The staff truly love the residents and it's like a big family. Everything is always very clean and fresh. I would and have recommended this place to others.

I Would NOT Recommend

It has taken me a while to write this review but felt it is time to do so. My Mum and Dad became residence of Rock Island Village Assisted Living back in 2021. My Mum passed away 6 months later. As time went on, my father was moved into memory care. I visited my Dad often, I could see the level of service deteriorating. I also noticed the extreme staff turn over at Rock Island. I had the opportunity to eat at Rock Island with my father and I couldn't believe how bad the food was. Rock Island told us that only one …

Review for Rock Island Village

It seems to be ok. Staff is friendly and good at their duties, but they don't communicate well. One department says something, but the other department doesn't seem to know what was said/promised.

Would Recommend

After having mom and dad in another facility..... Rock Island village exceeds my expectations. The staff is exceptional. It never smells. I am very pleased

I toured this community and it was very nice! It's a newer facility and staff was very friendly. The rooms are bigger than most other places. Cleanliness was great. However, it is more expensive than some of the other places we toured. This was our first choice, but due to cost and budget we had to choose another place.