Sedgwick Plaza

[name removed] the salesperson was a huge help in getting to know the place. We toured all the building that pertained to use.

Sedgwick Plaza

Office staff is very helpful, teaching mom how to text on her phone and other features, and other things she needs advice about. Mom complains about the taste of the food, although it has improved a bit. Food service is VERY slow. Mom usually waiting 45-60 minutes or more at her cafeteria table for the food to come after she orders . Nobody wants to wait that long. Cleanliness good. Room size good. Activities... I don't know. Hair salon is very expensive so she doesn't go there. There is a community room wit…

Response from the community

Thank you for sharing your family’s experience at Sedgwick Plaza. We are glad our associates have been a helpful resource for your mother, even assisting her with her phone, and that the clean, comfortable environment provides your family with peace of mind. We also appreciate your candid feedback about meal quality and wait times, salon pricing, and the amenities available in the community room. These details help us identify where improvements are needed, and we have shared your comments with our leadership team. We welcome you to contact us at gracecommitment@gracemanagement.com so we can learn more and follow up directly. — Grace Management, Inc.

July 20, 2026

Recommen

What we like the most about the community is their communication, it is good but we wish they have more parking. Based on the experience we would recommend Sedgwick Plaza to other families.

Response from the community

Thank you for taking the time to share your experience, Kristy! We are so glad to hear that our communication has made a positive impression on you and your family — staying connected and keeping families informed is something we truly value. We also appreciate your feedback regarding parking, as input like yours helps us better understand what matters most to residents and families. Thank you for being a part of our community! Sincerely, The Sedgwick Plaza Team

July 13, 2026

Everyone I encountered was very accommodating and helpful; even the residents themselves. I was given a grand tour, and given time to absorb and think about myself there, as an assisted living resident. I was able to sit down in private and ask financial questions also. I was given very helpful information and invited to take my time to ensure I was making the best decision for myself.

Response from the community

Thank you, Brenda, for taking the time to share your experience at Sedgwick Plaza. We’re so glad to hear that your visit felt welcoming and that our associates and residents helped make your tour such a positive experience. At Sedgwick Plaza, we believe exploring assisted living should feel supportive and pressure-free, and we’re pleased that came through during your visit. We hope the information you received continues to be helpful as you reflect on this important decision, and we would be honored to welcome you if Sedgwick Plaza feels like the right fit. Sincerely, The Sedgwick Plaza Team

July 8, 2026

Sedgwick Plaza

All the initial intake was good but it seems like they have a lot of staff turnover. Now that my loved ones are in there, it seems like communication is lacking. It's a very disorganized place.

Response from the community

Thank you for taking the time to share your feedback about Sedgwick Plaza. We’re glad to hear your initial experience with our community was positive. We take all concerns seriously and understand the importance of clear communication with families. We would appreciate the opportunity to better understand your experience and address your concerns directly. Please contact us at gracecommitment@gracemanagement.com. Sincerely, The Sedgwick Plaza Team

July 8, 2026

Sedgwick Plaza

The food service and dining service are horrible. It literally takes 20-30 minutes for someone to come and get drink orders and get them to you. Then it's 10-15 minutes for them to come back and get your food order and then another 20-30 minutes to bring food out. I have yet to get a hot meal. An "always available" menu is set but if you order a hamburger with everything on it you'll likely get hamburger patty on a bun. No condiments or anything else. I received two apartment keys when I moved in on [date remove…

Response from the community

Thank you for sharing your feedback. We’re sorry to hear that your dining experience and key replacement request have not met expectations. Timely service, enjoyable meals, and responsive follow-through are all important parts of helping residents feel comfortable in our senior living community, and we appreciate you bringing these concerns forward. We would welcome the opportunity to connect directly, better understand your experience, and ensure these concerns are addressed. Please contact us at gracecommitment@gracemanagement.com so we can follow up with you. — Grace Management, Inc.

June 16, 2026