Community profile

Serra Highlands Senior Living

501 King Dr, Daly City, CA

Assisted LivingMemory Care

4.574 reviewsvia A Place for Mom

About the community

About Serra Highlands Senior Living

Serra Highlands Senior Living is a welcoming senior community offering both Independent Living and Assisted Living options. The community is designed to provide residents with a comfortable and engaging environment, promoting independence while ensuring access to necessary support services. The community features a variety of apartment layouts, allowing residents to personalize their living spaces with their own furnishings and decorations. Each apartment is equipped with an emergency call system, providing peace of mind for residents and their families. The community's design includes serene surroundings with beautiful wooded walkways and views of the courtyard or the bay, creating a tranquil atmosphere for residents to enjoy. Residents at Serra Highlands benefit from a range of amenities and services aimed at enhancing their quality of life. The community offers chef-prepared meals served in an elegant dining room, housekeeping services, and scheduled transportation for appointments and outings. A full-time director of events and activities ensures a diverse social calendar, including fitness classes, art classes, and movie screenings. Additional amenities include a library, media room, game room, full-service salon and spa, and an on-site general store. Special features of Serra Highlands include its pet-friendly policy, allowing residents to bring their furry companions, and the availability of 24-hour staff to assist with medication management and daily living activities. The community's emphasis on personalized care ensures that each resident's unique needs and preferences are respected and met. Seniorly Located in Daly City, Serra Highlands is in proximity to various attractions and amenities. Residents have access to local restaurants, shopping centers, and entertainment venues. The community's location also offers convenient access to public transportation options, making it easy for residents to explore the surrounding areas. To learn more about this provider's license and review other available state reports, please visit: https://www.ccld.dss.ca.gov/carefacilitysearch/

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,295/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,395/month

Care fees not included

Checked August 12, 2026
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Semi-Private

Assisted Living

Published starting price

$3,995/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,995 observed · tracking future changes
$3,995Aug 12, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 12, 2026 at 3:20 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Heritage Resource Group.

Family and resident feedback

4.5 out of 5 from 74 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Friendly staff

Staff was very nice and helpful. In particular, [Name removed] really went above and beyond to help me understand the process of searching for facilities and what kinds of questions I should ask to help evaluate what facility would work for me father even if it was not Serra Highlands. Dining staff was also very sweet and greeted each resident by name and helped identify foods they liked. Actives were ok but limited. There was often times that activity on the schedule would get changed. Rooms were small but adequ

Response from the community

Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Serra Highlands Senior Living.

July 20, 2026
AnonymousJuly 16, 2026

★★★★★

Positive

Accommodating staff

Dining staff made an effort to learn each persons name and food preferences today. Administrative staff was friendly and accommodating. They were good at explaining unfamiliar terms and took time to explain his care plan. Care staff, including Medtechs, would give us informal updates when we would visit. Their bathrooms for their Jack and Jill units are difficult to navigate if you have a walker. Same with the public toilets in near the dining room and activity room

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Serra Highlands Senior Living!

February 20, 2026
AnonymousFebruary 17, 2026

★★★★★

Positive

Serra Highlands is a place where you want your parent to be.

I felt like the whole entire staff really did care about my mom, and wanted to help her. Serra Highlands is an excellent community.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Steve, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Serra Highlands Senior Living.

August 2, 2025
Steve MortensenJuly 31, 2025

★★★★★

Critical

Would not overall recommend

I think the facility is understaffed to the point that not enough proper care can be given to the patients or to the upkeep of the rooms and facilities.

See category ratings
Cleanliness
2.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Response from the community

We read all reviews and appreciate your concern; however, you need not worry. As a licensed Assisted Living community, we meet our licensing requirements for staffing.

March 27, 2025
AnonymousMarch 19, 2025

★★★★

Positive

My experience with Serra Highlands

Overall my experience with them has been pretty good. They could do little better on keeping his room clean, especially the bathroom. I will say the staff is very friendly. The care is adequate. [name removed] doesn't talk much and doesn't complain about the food. They have activities for the residents, but unfortunately [name removed] doesn't participate. The cost is comparable with other places in the area that I looked into.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!

December 6, 2024
AnonymousDecember 4, 2024

★★★★★

Positive

Wonderful facility

The staff are great. They're very friendly, professional and helpful. The private room as well as the bathroom is a good size (smart TV included but streaming services not included). The facility is clean and offer activities throughout the day, which is great in keeping the clients busy. The facility also has a visiting room w/ TV, an outdoor patio, and a beauty salon. The clients can roam around the facility with minimal restrictions allowing them to socialize among each other. It's great place for yor love ones.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you L for your positive recommendation of Serra Highlands Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.

November 14, 2024
L GNovember 9, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 12, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Vegetarian
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • Gluten-free
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Mandarin
  • Spanish
  • Filipino
  • Chinese
  • Italian
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)

Activities & engagement

  • Activities On-site
  • Activities Off-site
  • Happy Hour
  • Dances
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Art Classes
  • Cooking Classes
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi
  • Birthday Parties
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics

Outdoor spaces

  • Outside Patio
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Ballroom
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Apartment & room features

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 12, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Serra Highlands Senior Living – Daly City, CA | Find With Care