Solana at the Park

Nice Facility.

Very helpful and kind. Very clean facility. Very good food. Pleasant activities and conversation.

Beautiful facility but below standard care.

The facility is very nice physically but not enough staffing for the number of people. My husband was there for a 10 day respite visit and they totally screwed up his meds. The med tech wasn't fluent in English and gave the wrong meds at the wrong time if at all. He had 3 meds starting with M and she thought they were all the same. And I caught her giving him his sleeping pill at 10 in the morning!! The never received a shower the entire time he was there. It was just not a good experience. He could barely ambulate…

Review for Solana at the Park

My mother paid extra for a higher level of care that was inconsistently delivered. Staff was not always trained as they should be, many did not use proper procedures to control cross contamination. This was a constant issue, dangling bracelets when providing personal care, long hair in the way etc. etc. There was confusion over medications.

Response from the community

Hi there, We are sorry to hear this has happened to your mother, we will look into this more to help prevent this from happening to others. Thank you for sharing this with us.

November 8, 2024

Overall a nice community

A good experience working with your team. From out of town so your recommendations were so helpful. We chose Salanta at the Park. They were very kind to my sister and brother in law. Sadly my sister only lived for about 10 days and brother in law [date removed]. Cleanliness was satisfactory. I was only there a couple of times to get them settled. Friendly helpful staff. With my limited exposure I feel they took good care of my loved ones. My brother in law had dementia so his activities were TV. I was not present f…

Response from the community

Hi there, We are enlightened to hear that you had a wonderful experience moving in your sister and brother in law. We try our hardest to make sure families feel comfortable in our communities as well.

September 13, 2024

Solana at the Park

Be very clear about the level of care you are charged for and receive Be cautious about medications/ always ask what meds are being given The food is acceptable but for those with difficultly chewing the menu is not ideal, even soups have big chunks of veggies etc

Response from the community

Thank you for your review of Solana at The Park. We take all feedback seriously and are always seeking opportunities to provide a high standard of living for all of the ladies and gentlemen living with us. If you would be willing to call us and talk more in detail, we would be grateful. Our number i s 623-566-8026.

December 22, 2023

Food Service and Dietary Provisions

The quality and nutrition of the food has gone down. More food is being wasted than is being eaten due to poor quality and poor food choices. There is a lot of fried food being served that is overcooked and not healthy. Examples are overcooked breaded shrimp, overcooked breaded fried fish, hamburger & chicken breast overcooked, dry, and hard to chew. Even though items are on the daily menus they are not available (e.g. eggs at breakfast). The other menu that says "you can order these items at any time" are also not…