Sterling Court by Sky Active Living

Wouldn't recommend

I wouldn't recommend that place to my worst enemy! The manager sucks the most unprofessional women I ever see in my 30 years in business experience! I left after 10 months and some people are leaving sooner than that ! People that have been there said they have never seen so many rooms empty ! Some good staff members have left also stating they can't work with her ! So good luck !!!

Sterling Court

I would tell others that they need to be cautious about what they're told versus what is in a written agreement and even in the written agreement things like housekeeping and laundry, have not been maintained

Response from the community

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We understand how important it is for families to receive clear communication regarding services and for those services to be delivered consistently. We appreciate you bringing your concerns about housekeeping and laundry to our attention, as feedback like yours helps us identify opportunities to improve. Thank you for sharing your perspective, and we wish you and your loved one all the best.

June 26, 2026

it was okish the rooms where ok but the halls and areas looked dirty like the walls need a good paint and the food was not good!

Response from the community

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations, particularly as we are going through our community refresh. We are working to improve and hope you find time to revisit us some day! Please reach out to solutions@prioritylc.com if you’d like to share more.

April 28, 2026

A Nurturing Place

[name removed]s disease was further along than we thought but the staff reached out to find us extra help with assisting [name removed]s needs and one reached out to me in Tennessee to keep me updated. I would live there, what a great place.

Response from the community

Thank you so much for your kind words. We understand how difficult it can be when a loved one’s condition progresses, and we’re grateful our team could support you during that time. It means a lot to hear that communication and care made a difference, even from a distance. We truly appreciate your trust and are honored to have been part of your loved one’s journey.

April 14, 2026

Sterling Court

Very caring staff. Friendly residents. Do not care for the buffet type line for meals instead of someone taking orders and bringing it to you. It is difficult for many people to stand in line and to carry their meals to a table. They like 3 meals a day being offered since many only offer 2.

Response from the community

Thank you for your thoughtful feedback. We’re so glad to hear you’ve experienced a caring team and friendly residents—that truly means a lot to us. We also appreciate your input on the dining experience. We understand how important comfort and accessibility are, and your feedback regarding the buffet-style service is valuable. We will share this with our team as we continue to look for ways to improve and better meet the needs of our residents. Thank you again for sharing your perspective!

April 14, 2026

Much room for improvement

The sales pitch and the actual documents with the management are two separate things and not very clear. They raised the monthly fee on the person I found to reside there in four months instead of after six months, which was the agreement time. They are very dishonest in their dealings and I would not recommend this place to anybody

Response from the community

Thank you for sharing your concerns. We’re sorry to hear that your experience did not meet expectations, particularly regarding communication and billing clarity. Transparency and trust are very important to us, and what you’ve described is not the experience we strive to provide. We take this feedback seriously and would appreciate the opportunity to review the details with you directly to better understand what occurred and address any discrepancies. Please reach out to our leadership team so we can follow up and work toward a resolution.

January 16, 2026