★★★★★
PositiveTypical problems
They are only as good as the people they hire. Staff changes frequently. The biggest problem I see is follow through with what they say.
Community profile
6205 Sharlands Avenue, Reno, NV
★ 4.35 reviewsvia A Place for Mom ↗
About the community
Summerset Senior Living Reno in Reno, NV is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveThey are only as good as the people they hire. Staff changes frequently. The biggest problem I see is follow through with what they say.
★★★★★
PositiveFirst off, they seem very happy there. They always say the food is amazing, and the staff consistently goes above and beyond to make sure they’re well taken care of. The facility is extremely clean and even smells fresh and well maintained. They also host special events like themed dinners and live music, which they really enjoy.
★★★★★
Positive1.Staff: most of the staff is good this includes Admin and service. There are a few service staff that have bad attitudes. 2. Activities are good, the schedule is impress but the instructors are late or activities are cancelled. 3. The food is pretty good, but the Dining Experience is poor because the food is often cold when served. Admin says they talk and don't eat. This may be true. 5. Cleanliness: the facility is clean, but they don't clean the the rooms once a week as scheduled. 6. Rooms- It's a new facili…
★★★★★
PositiveNew facility, well taken care of and very approachable staff top to bottom. The only dig would be that the staff spoke Spanish when they're working in the room with the patient. For my 91 year old father he thought they were talking about him. I tried to reassure him they weren't but that was a hard sell. Extra special they allowed us to put the charges we owed on a promissory note so we could move him home to put him on hospice care
★★★★★
PositiveI would have to say they are very good at getting back to you most times and they seem to be very friendly towards my parents and very accommodating
Verified overview
Source-published features
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