Community profile

TerraBella Hillsborough

1911 Orange Grove Rd, Hillsborough, NC

Assisted LivingMemory Care

3.018 reviewsRead reviews

About the community

About TerraBella Hillsborough

TerraBella Hillsborough, a premier assisted living and memory care community, offers a rare combination of superior care, programs and amenities, and individualized service. Their warm-hearted community is located in Hillsborough, North Carolina, where scenic beauty and historic architecture are abundant. The area offers natural attractions like the Eno River and Occoneeche Mountain, plus a variety of galleries,…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 18, 2026 at 5:54 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Discovery Senior Living.

Family and resident feedback

3.0 out of 5 from 18 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Takes some time to get used to a new normal

I think the staff generally cares for the well-being of the residents. They do call them by their names and do tend to know the specifics of each resident and their needs. I am pleased when they address them individually and it is obvious that they know exactly what to do, when the Memory Care patients are upset or needs to be directed. They do a good job at redirecting and making them happy. Something to get used to is they allow the dignity and freedom of the resident to come and go as they please through the me

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousNovember 15, 2024

★★★★

Critical

Horrible Facility

Seems like the staff is overwhelmed by the number of residents they have to care for on shifts, therefore residents go without proper care. Ratio needs to be adjusted... Staff to resident.. Ants in rooms. Food and personal belongings go missing. Lack of compassion for the elderly. Overall the place needs improvement in a lot of areas.

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
David ROctober 29, 2024

★★★★★

Critical

Things to improve.

Communication can be difficult. Not all assistants have been kind and respectful to my Mother-in-law. I have seen a garden but I don't think they have used it to engage residents and include produce into the meals. There is potential there. I don't know all the barriers, but I have seen better.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
AnonymousSeptember 13, 2024

★★★★

Positive

Friendly and Caring Staff

The staff was incredibly friendly and really seemed attentive to my mother. No matter when we dropped by, and we intentionally did so randomly, the facility was clean, the staff seemed happy and so did the residents. Our experience was with memory care so I can speak to what the assisted living side was like. Dislikes are there were times I felt they could have been more communicative about issues my mother was having.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
FrancesMay 31, 2024

★★★★

Positive

Terrabella Hillsborough Review

The facility is understaffed so less attention is paid to those needing less care. They do not provide transportation services as advertised. The we have had several items "disappear". The CNA's are extremely helpful and kind. The menu needs to have more variety and more flavor. One more comment: the staff is slow to follow through on requested items and/or call backs.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
2.0 / 5
Staff
4.0 / 5
Meals & Dining
1.0 / 5
AnonymousMay 1, 2024

★★★★

Positive

Friendly and caring staff, updated facility at a reasonable cost. I would recommend Terra Bella Hillsboro.

Decent upgrades, remodeled facility, good care, and much lower monthly cost than competitors we reviewed. employees were very friendly and tried to assist and make things as good as possible. worst aspect was the food quality and servings, this was my mother's biggest complaint.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
3.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousMarch 26, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Not publicly found
Last source check
August 18, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Private Dining Room

Health & wellness

  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • English

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite
  • Book Club
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Bible Study Group
  • Trivia Games
  • Activities Off-site
  • Art Classes
  • Catholic Services
  • Gardening Club
  • Reminiscence Programs
  • Christian Services
  • Birthday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Day Trips and Outings
  • Holiday Parties
  • Cards / Pinochle Club

Outdoor spaces

  • Outside Patio
  • Beauty Salon
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Computer or Media Center
  • Indoor Common Areas
  • Central Fireplace
  • Barber Shop
  • Library
  • TV Lounge
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Apartment & room features

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 18, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required