★★★★★
Positiveour families experience, overall a nice community, friendly staff
Overall a great place to put your loved ones and yes, we would recommend The Berkeley at Short Pump to other families based on the experience so far.
Community profile
The Berkeley at Short Pump
1800 Gaskins Rd, Richmond, VA
Assisted LivingMemory CareIndependent Living
★ 4.383 reviewsRead reviews
About the community
About The Berkeley at Short Pump
Family and resident feedback
4.3 out of 5 from 83 reviews
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveOur family's experience
The name has been recently changed to The Berkeley at Short Pump. It is difficult to evaluate accurately with new management. However, they seem to be responsive to concerns. The care giving staff has been very good. The medication technicians have been very prompt. My two concerns are with housekeeping and communication. I think my husbands room should be cleaned more thoroughly. Communication updates from the on site Dr and activities there haven't been good. This is one of the main goals for the manager. Too so…
★★★★★
PositiveReview for Vitality Living West End Richmond
Currently very low on staff in memory care unit. However, staff is very attentive emotionally. Staff maintains a caring environment. Rooms can be cleaned more efficiently.
★★★★★
PositiveVery accommodating! Would recommend without hesitation
Administrative Staff very professional accommodating, knowledgeable!! Facility very clean, comforting concierge area and staff also professional and a accommodating Quality of care very good among the professional medical staff Nurses' aides were sufficient but my my mother is challenging!!
★★★★★
PositiveWelcoming and friendly
They are by and large really nice. Very welcoming and friendly. Some clearly really love my dad. The rooms are Very nicely sized and well kept. The main rooms have huge tv's and pianos. The dining rooms are also very nice and clean.
★★★★★
PositiveReview for Vitality Living West End Richmond
It's been good. Staff are very friendly. They are kind and attentive towards my mother.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Independent Living, Memory Care
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- August 2, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Guest Meals
- Special Dining Programs
- Vegetarian
- Low / No Sodium
- Organic
- International Cuisine
- Vegan
- Pureed Meals
- Gluten-free
- Restaurant Style Dining
- Professional Chef
- No Sugar
- Meals Provided
- Room Service
- Private Dining Room
Health & wellness
- Memory Care
- High Acuity Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
- Staffing & Ancillary Services
Services & convenience
- Transportation at Cost
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
- Housekeeping
- Beautician
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- English
- American Sign Language
Activities & engagement
- Art Classes
- Live Dance or Theater Performances
- Day Trips and Outings
- Karaoke
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Devotional Activities Offsite
- Holiday Parties
- Walking Club
- Other Religious Services
- Reminiscence Programs
- Jewish Services
- Visiting Chaplain or Priest
- Activities Off-site
- Community Service Programs
- Forever Fit
- Sensory-based Programs
- Live Well Programs
- Community Service Organizations
- Trivia Games
- Live Musical Performances
- Brain fitness / Dakim
- Tai Chi
- Gardening Club
- Pet-focused Programs
- Cooking Classes
- Wii Bowling
- Bible Study Group
- Happy Hour
- Dances
- Catholic Services
- Christian Services
- Activities On-site
- BBQs or Picnics
- Stretching Classes
- Birthday Parties
- Men's Club
- Educational Speakers / Life Long Learning
Outdoor spaces
- Central Fireplace
- Meeting Room
- Indoor Common Areas
- Outdoor Common Areas
- TV Lounge
- Library
- Barber Shop
- Private Bath
- Outside Patio
- Beauty Salon
- Fitness Center
- Arts and Crafts Center
- Movie or Theater Room
- Raised Garden Beds
- Game Room
- Piano or Organ
Apartment & room features
- Garden View
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Kitchenette
- Ground Floor Units
- Air Conditioned
- Handicap Accessible
- Respite or Short Term Stays Offered
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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