Community profile
69 N Service Rd, Lake Success, NY
★ 4.019 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy wife was transferred to Bristal from another Memory-care organization. The best decision i ever made. If I was aware of this facility it would have been my first choice. Place is clean, spacious and staff very friendly and helpful.
★★★★★
PositiveThe Bristal does a very solid and competent job. The Activities director [name removed] is a gem.
★★★★★
PositiveThe room options are great-each with their own private bathroom whether you are in a private room or share a suite. Big windows and very comfortable. The staff demonstrates that they truly care for my mother or any resident at the Bristal. They always show her respect and love and my mother constantly praises them. The activities vary and my mother participates in everything! She is never bored and hardly in her room which is one of the best aspects of the Bristal. The food is delicious and the atmosphere is beau…
★★★★★
PositiveOur mother was in The Bristal at Lake Success for 3 years. The facility was first class in all regards. The building was always clean, the meals beautifully prepared, and the staff was professional and caring. The room was well appointed and comfortable. The staff kept the family informed of all situations and was always available for consultations. We experienced only minor glitches, for example lost laundry items and not a great beauty salon. Although the Bristal is costly, the adage “ you get what you pay for” a…
★★★★★
PositiveI could not have been more pleased with the people and the quality of the Bristal experience. Although my father passed away after less than 3 months there, they have earned my deep respect.
★★★★★
PositiveMy mother is a resident at the Bristol Memory Care Assisted Living. In Lake Success I have never seen a more compassionate staff ,each resident is always addressed by their first name and everyone is always clean and neat.The facility is just beautiful and spotless,the bedrooms are spacious and light filled. The staff (including the administrative staff)is responsive to any questions I think the best recommendation is from my mother who only has good things to say about her experience and is always happy to go bac…
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 19, 2026.
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Published price comparison
Harborview Senior Living$2,500/month
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Naomi Family Type Home for Adults$5,000/month
