Studio
Assisted Living · 0 bedroom
Published starting price
Schedule a visit →$5,020/month
Care fees not included
Checked August 5, 2026Community profile
The Cortland Northview
3736 Vista Springs Ave NE, Grand Rapids, MI
Assisted LivingMemory CareIndependent Living
★ 3.117 reviewsRead reviews
About the community
About The Cortland Northview
Published floor plans
Semi-Private
Assisted Living
Published starting price
Schedule a visit →$3,730/month
Care fees not included
Checked August 5, 2026Studio
Memory Care · 0 bedroom
Published starting price
Schedule a visit →$5,430/month
Care fees not included
Checked August 5, 2026Tracked published prices
Price history by floor plan
Compare floor plans over time. The lowest current option with tracked history is selected first.
Semi-Private$3,730 observed · tracking future changes
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
3.1 out of 5 from 17 reviews
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe Cortland Northview
The commons space looks nice and welcoming with lots of natural light. My mom is younger than all of the other residents and is more active, we'd like there be more for her to do. The staff have heard our request and are trying to keep her busy more often.
★★★★★
CriticalThe Cortland Northview
Cortland experienced a complete staff turnover within five months, and since then there has been a significant lack of communication. Despite the building being newly remodeled, there are no activities offered, and meals are prepared in a separate building. The call lights are unreliable and do not always work. For the most part, there appears to be only one aide in the building at a time. Some aides seemed unsure how to properly administer her Lantus, which was very concerning. Overall, the care was subpar. My m…
★★★★★
PositiveQuality care
The staff and administrators are very helpful to me and my family as we navigate my mother's dementia and physical decline. From what I see in my time there, everyone at Cortland Northview treats the residents with dignity and care.
★★★★★
CriticalIndescribably Horrible
Every one of the bad reviews on this page all the way down to 2018 are still current and valid complaints. I cannot stress to you enough that this place quite honestly should not even be operational. Every incident that happens there is brushed off and explained away. At what point does this place stop making excuses and just realize/admit that your team is not equipped to care for Memory Care patients nor is your corporation a reputable provider of such care. For example a 19 year old with 3 days of training befor…
★★★★★
CriticalReview for The Cortland Northview
More staff, a better online pharmacy (currently Synchrony). They're falling apart. Staff quitting and now more short staffed.
★★★★★
CriticalThe Cortland Northview review
Not a place for loved ones suffering with dementia or Alzheimer. Or a memory deficiency. Staff not trained to handle the special needs a memory challenge person has. Workers don't show up, constantly under staffed. Communication is next to nil unless there is a problem. To be fair, this place was bought out in Nov-23 by a large conglomerate out of state. The staff is new, under trained in many roles. Much room for improvement for sure. From what I hear, this is status quo wherever you go.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Independent Living, Memory Care
- Operator
- Priority Life Care
- Public price status
- Published starting price available
- Last source check
- August 5, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Room Service
- Meals Provided
- No Sugar
- Anytime Dining
- Professional Chef
- Restaurant Style Dining
- Guest Meals
- Special Dining Programs
- Organic
- International Cuisine
- Low / No Sodium
- Kosher
- Vegetarian
- Private Dining Room
- Bar or Pub
- Pureed Meals
- Vegan
- Gluten-free
Health & wellness
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Diabetic Care
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
Services & convenience
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Cats Allowed
- Dogs Allowed
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
- English
Activities & engagement
- Dances
- Birthday Parties
- Cards / Pinochle Club
- Community Service Organizations
- Sensory-based Programs
- Light Therapy Programs
- Stretching Classes
- BBQs or Picnics
- Community Service Programs
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Live Musical Performances
- Trivia Games
- Bible Study Group
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Day Trips and Outings
- Art Classes
- Live Dance or Theater Performances
- Activities Off-site
- Visiting Chaplain or Priest
- Activities On-site
- Reminiscence Programs
- Holiday Parties
- Happy Hour
Outdoor spaces
- Indoor Common Areas
- Meeting Room
- Beauty Salon
- TV Lounge
- Outdoor Common Areas
- Outside Patio
- Barber Shop
- Private Bath
- Library
- Central Fireplace
- Arts and Crafts Center
- Raised Garden Beds
- Piano or Organ
Apartment & room features
- Handicap Accessible
- Air Conditioned
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wheelchair Accessible Showers
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 5, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
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Allegan, MI
Briarwood Assisted Living and Memory Care
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From $5,157/month
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NorthPointe Woods, a CCRC
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From $2,736/month
Published price comparison
Nearby starting prices
NorthPointe Woods, a CCRC$2,736/month
The Cortland Northview$3,730/month
Bickford of Battle Creek$3,954/month
Briarwood Assisted Living and Memory Care$5,157/month