The Glenwood of Gainesville

Family and document care

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another facility. Staff: The week day people were very helpful with moving large pieces into my sister room. The room size is great, and clean as is the whole facility. Activities are wonderful. It seems everyone enjoys the entertainment and group classes. Can't speak of the food, didn't eat there, but their coffee is good. T…

Response from the community

Thank you, Morris, for your feedback. We're glad to hear that the associates were helpful during the move and that you appreciate the room size and activities. We strive to be transparent while providing quality care in a residence that feels like home, and we value your insights.

March 27, 2026

Helpful

The staff/ administration very helpful. When I needed assistance with a wheelchair, monitoring her snacking, washing a blanket when it was not her scheduled day they were there.

Response from the community

Hi, thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help!

May 23, 2025

Great Option

We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who makes changes that aren't always aligned with her community based specialists assessments and not in her best interest.

Response from the community

Thank you so much for the positive review!

December 14, 2024

Small environment and lots of activities provided for the residents.

Response from the community

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 11, 2024

Charter Senior Living

The entire staff was friendly, helpful, answered questions and helped to make my sister comfortable. My sister seems to have adjusted well to the facility thanks to everyone’s efforts. They do not hesitate to contact me if my sister requests it.

Response from the community

Hello Susan, thank you for sharing your positive experience! We hope you have a great day!

June 14, 2024

Clean facility with responsive management

Educate yourselves to the extent possible in regard to terminology, their specific financial options, and what the patient actually wants in terms of late-life care. Then, don't be afraid to lean (even heavily) on your APFM rep. Mine was great at explaining what I didn't know, and in getting me into a proper mode of thinking. My mom was NOT terribly cooperative throughout the entire process, but she's back home now because of the excellent advice I received.

Response from the community

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024