The Glenwood of Gainesville

Family and document care

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another facility. Staff: The week day people were very helpful with moving large pieces into my sister room. The room size is great, and clean as is the whole facility. Activities are wonderful. It seems everyone enjoys the entertainment and group classes. Can't speak of the food, didn't eat there, but their coffee is good. T…

Helpful

The staff/ administration very helpful. When I needed assistance with a wheelchair, monitoring her snacking, washing a blanket when it was not her scheduled day they were there.

Great Option

We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who makes changes that aren't always aligned with her community based specialists assessments and not in her best interest.

Small environment and lots of activities provided for the residents.

Charter Senior Living

The entire staff was friendly, helpful, answered questions and helped to make my sister comfortable. My sister seems to have adjusted well to the facility thanks to everyone’s efforts. They do not hesitate to contact me if my sister requests it.

Clean facility with responsive management

Educate yourselves to the extent possible in regard to terminology, their specific financial options, and what the patient actually wants in terms of late-life care. Then, don't be afraid to lean (even heavily) on your APFM rep. Mine was great at explaining what I didn't know, and in getting me into a proper mode of thinking. My mom was NOT terribly cooperative throughout the entire process, but she's back home now because of the excellent advice I received.