Studio
Assisted Living · 0 bedroom
$5,125/month
Care fees not included
Checked August 18, 2026Community profile
785 Henry Avenue, Ballwin, MO
★ 3.545 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$5,125/month
Care fees not included
Checked August 18, 2026Assisted Living · 1 bedroom
$6,245/month
Care fees not included
Checked August 18, 2026Assisted Living · 2 bedroom
$7,360/month
Care fees not included
Checked August 18, 2026Memory Care · 0 bedroom
$8,335/month
Care fees not included
Checked August 18, 2026Memory Care
$7,170/month
Care fees not included
Checked August 18, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalSize of apartment-great Staff-usually good but short handed Food-getting better but few choices before new management Cleanliness-regular change with trash but apartment cleaning is rare. Seems as if staffing is the overall problem.
★★★★★
PositiveThe staff was very nice and caring, and the facility was clean. However, they could improve on the food service, it was understaffed. Based on the experience we had, we would still recommend Brookdale West County to other families.
★★★★★
PositiveThere is an open door policy with the administration and staff encouraging the families to speak with them about any issues or questions that may occur.
★★★★★
Critical1. Horrible! We pulled him out two weeks ago. He was covered in bruises, and we later found out he has several cracked ribs. They also did not give him his specifically prescribed medication correctly or on time. EVER! LOTS OF agency folks too. They are just there for the pay check! 2. It was pretty clean most of the time. 3. They are friendly unless your loved one actually needs attention or if a visitor is there observing. The management flat out lied on a number of occasions about the well being and behavior o…
★★★★★
PositiveThere's no cleaning schedule for residents rooms. Same debris, dust, bugs, (soiled latex gloves) are on floor, not picked up for months. Toilets have pink and black mold inside and outside. Tried engaging local management, they promise to address but no actual results. Meal food is cheap, lots of pasta and simple lunch meat. No secondary option if resident doesn't like the main entrée offer. Staff might offer a lunchable or peanut butter crust less. Huge turnover in staff. Difficult to find the few staff members to…
★★★★★
PositiveWe moved our loved one here after having a negative and unhealthy experience at another community close by. Brookdale has a stable and caring staff and does not rely on agency caregivers. It is so important to have reliable, stable and patient caregivers for the residents that rely on a routine and familiar faces. Our family appreciates the extra efforts and kindness everyone brings to work each day, it is noticed and a huge relief for the families. Thank you to all at Brookdale West County in St. Louis, Missouri.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 18, 2026.