Community profile

The Laurels & The Haven in Highland Creek

6101 Clarke Creek Pkwy, Charlotte, NC

Assisted LivingMemory Care

4.164 reviewsRead reviews

About the community

About The Laurels & The Haven in Highland Creek

Located in a quiet residential neighborhood, surrounded by serene ponds, parks, and golf courses, is The Haven in Highland Creek. This licensed adult care home provides seniors with a wide range of services, so they can receive the care and support they need without compromising their independence and dignity. Trained staff members are on-site around the clock offering assistance with activities of daily living,…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,220/month

Care fees not included

Checked August 1, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,150/month

Care fees not included

Checked August 1, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$6,300/month

Care fees not included

Checked August 1, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$5,560/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,220 observed · tracking future changes
$3,220Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.1 out of 5 from 64 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Critical

Improvements needed

Lack of staff Lack of assistance Lack of care especially during evening hours. Communication needs improvements

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 4, 2026

★★★★★

Positive

Our family's experience

Facility is renovated and very nice. Rooms are spacious. Staff is very friendly and helpful. We didn't get enough information going in though. It would have been great if they had a welcome package that indicated who to contact for certain things as well as how to get things like repairs etc. accomplished. Procedures would have been nice. We have had to find things out piecemeal.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 2, 2026

★★★★★

Critical

Our family's experience

The food and activities are great, facility is lovely, staff communicate well, on-site PT is amazing, care staff does their job but sometimes in a rush, facility needs some updates and repairs.

AnonymousMay 12, 2026

★★★★

Positive

Great place so far.

There are some issues popping up. Mainly with personnel and communication. But over all happy with them. I hope they will continue to improve.

AnonymousMay 8, 2026

★★★★★

Positive

All the staff that we encountered in the hallways were friendly and welcoming. Even other residents offered help and encouragement that we would like living there

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Pam WApril 21, 2026

★★★★

Critical

Disappointed

It's been a really difficult year with lots of changes over at The Haven. They are currently under new ownership. As of now, my mother appears to be cared for appropriately. There's always issues with second and third shift. This is in speaking with other families of loved ones there. And they tend to be understaffed quite a bit. Leaving the residents in danger. Would I recommend The Haven? The answer is no. There are people there that we have grown very close with and care a great deal about and who do an amazing

AnonymousFebruary 21, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Guest Meals
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar
  • Anytime Dining
  • Meals Provided
  • Vegetarian
  • Low / No Sodium
  • Café or Bistro
  • Private Dining Room

Health & wellness

  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • High Acuity Care

Services & convenience

  • Complimentary Transportation
  • Beautician
  • Uncovered Parking
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Housekeeping
  • English

Activities & engagement

  • Happy Hour
  • Dances
  • Holiday Parties
  • Walking Club
  • Activities On-site
  • Activities Off-site
  • Forever Fit
  • BBQs or Picnics
  • Live Well Programs
  • Cards / Pinochle Club
  • Birthday Parties
  • Men's Club
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Montessori Programs
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Bible Study Group

Outdoor spaces

  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • Main Street Shops
  • TV Lounge
  • Library
  • Central Fireplace
  • Barber Shop
  • Private Bath
  • Outside Patio
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Billiards Lounge

Apartment & room features

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units
  • Garden View
  • Cable or Satellite TV
  • Air Conditioned
  • Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Laurels & The Haven in Highland Creek – Charlotte, NC | Find With Care