Community profile

The Pavilion at El Dorado Hills

2288 Francisco Drive, El Dorado Hills, CA

Memory CareAssisted Living

0.56 reviewsvia A Place for Mom

About the community

About The Pavilion at El Dorado Hills

The Pavilion at El Dorado Hills offers quality care in a vibrant environment. Professional staff assist with a variety of health and personal care needs ranging from memory care to activities of daily living such as bathing, grooming, dressing, medication management, and more. Enjoy peace of mind and a stress-free lifestyle at The Pavilion. They have a 24/7 emergency call system, as well as on-site nursing and wellness team members to ensure residents’ protection at all times. They also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities. Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, relaxing spa, game room, theater, and more. Choose from a studio, one- or two-bedroom apartment. The apartments include modern stainless steel appliances, stone countertops, large closets, and laundry units and can be personalized or decorated to your liking. State Licensing Information To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory . Related Articles Continuing Care Retirement Communities (CCRCs): An All-in-One Senior Living Option Everything You Need to Know About Dementia: 10 Common Questions Answered Comparing the Average Cost of Retirement Communities

Published floor plans

Studio

Memory Care · 0 bedroom

Published starting price

$7,995/month

Care fees not included

Checked August 8, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,995/month

Care fees not included

Checked August 8, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$6,995 observed · tracking future changes
$6,995Aug 8, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

0.5 out of 5 from 6 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Critical

Not good for memory care

Unfortunately, my family friends are struggling with the care that is being provided at The Pavilion. Many times we have visited and the meals appear as though they are serving middle school students. Some of the residents looked as though their hair was not washed or combed. My friends mother was always slumped on the couch in front of a TV. Activities are next to nothing. They are either sitting alone or wandering aimlessly around. Again, the activities that I did see only are appropriate for someone who is phys

See category ratings
Cleanliness
1.0 / 5
Friendliness
5.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Activities
1.0 / 5
Staff
3.0 / 5
Meals & Dining
1.0 / 5
Response from the community

We are very sorry to hear about your experience with our community. Please know we take it seriously, and we will be addressing the issues you encountered and all your feedback right away. We invite your friends to please reach out to our community to discuss this further.

January 3, 2025
Angie MJanuary 2, 2025

★★★★★

Positive

Recommended

My mom was previously a resident at The Pavilion. The staff was so kind and compassionate throughout my mom's time there. Not only to my mom, but to us as well. They were so loving to my mom in the short time that she was there. They treated her like you would a family member.

Response from the community

Thank you so much for taking the time to acknowledge the kindness your mom received from our team at The Pavilion at El Dorado Hills. This is exactly what we expect from our team, and we truly appreciate when it is acknowledged. Thanks Nancy.

February 12, 2024
NancyFebruary 8, 2024

★★★★★

Positive

caring and compassionate community

The Pavilion at El Dorado Hills overall is a really good fit for our mom. the staff we've worked with have been very good to us and communicative. they also treat our mom very well.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.5 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Teresa RFebruary 24, 2022

★★★★★

Critical

Expectations not meant

It is a very very beautiful facility, but the main problem was the staffing. There was absolutely no staffing, it made communication difficult which made us nervous and uneasy about leaving her there alone. We just had high hopes.

anonymousApril 13, 2021

★★★★

Positive

I would recommend

ratings above

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
anonymousFebruary 22, 2021

★★★★★

Positive

My wish for mommy...

The Pavillion at El Dorado Hills is exactly the home I didn’t think I would ever find for my best friend...my mother! From the very beginning and continually throughout these trying times they have kept in constant touch with me about mommy’s emotional and physical well being. I highly recommend this “home” away from home for anyone needing the best care possible.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Response from the community

Wendy, Thank you so much for your kind words. Your review means a lot to our team at The Pavilion at Eldorado Hills. There is not a day that goes by that we don't think about your Mom, or you for that matter. It was truly a gift for us. -Dan

September 29, 2020
wendy DematteisMay 19, 2020

Verified overview

What we know from public sources

Care options
Memory Care, Assisted Living
Public price status
Published starting price available
Last source check
August 8, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Guest Meals
  • Professional Chef
  • Anytime Dining
  • Meals Provided
  • Private Dining Room
  • Bar or Pub

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management

Services & convenience

  • Complimentary Transportation
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Day Trips and Outings
  • Karaoke
  • Happy Hour
  • Wine Tasting
  • Holiday Parties
  • Christian Services
  • Activities On-site
  • Activities Off-site
  • Stretching Classes
  • BBQs or Picnics
  • Sensory-based Programs
  • Birthday Parties
  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Live Dance or Theater Performances
  • Adventist Services
  • Montessori Programs
  • Cooking Classes

Outdoor spaces

  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 8, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required