Studio
Assisted Living · 0 bedroom
Published starting price
Schedule a visit →$4,425/month
Care fees not included
Checked July 31, 2026Community profile
The Pines on Carmel Senior Living
5820 Carmel Rd, Charlotte, NC
Assisted LivingMemory Care
★ 4.759 reviewsRead reviews
About the community
About The Pines on Carmel Senior Living
Published floor plans
2 Bedrooms
Assisted Living · 2 bedroom
Published starting price
Schedule a visit →$7,925/month
Care fees not included
Checked July 31, 2026Semi-Private
Assisted Living
Published starting price
Schedule a visit →$3,498/month
Care fees not included
Checked July 31, 2026Studio
Memory Care · 0 bedroom
Published starting price
Schedule a visit →$7,200/month
Care fees not included
Checked July 31, 2026Semi-Private
Memory Care
Published starting price
Schedule a visit →$5,295/month
Care fees not included
Checked July 31, 2026Tracked published prices
Price history by floor plan
Compare floor plans over time. The lowest current option with tracked history is selected first.
Semi-Private$3,498 observed · tracking future changes
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
4.7 out of 5 from 59 reviews
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveOur experience
1. I had a good experience. All the staff was very kind and good to my sister(2) facility is is very clean. I was very impressed.(3) like I said the stuff was very, very friendly always smile.(4) I think they give a good care to the patient and give them a very gentle kind touch.(5)administrative staff he was very helpful kind he explained many things. We did not know that's helped us more than anything(6) food looks good, but my sister did not eat. She stayed very showtime, but meanwhile she were there. I think sh…
★★★★★
PositiveHighly recommended
[name removed] is awesome and has been a great resource. I also like that they always have the front desk staffed.
★★★★★
CriticalThe Pines on Carmel Senior Living
They need more help, not enough staff, and more RN needs to be in the facility. Shortage of staff. My mom passed away and I just wished they had more staff. The CNA that was there treated my mom good, it's just staff shortages. The head nurse was ok,she did answer questions that I had concerns about, but they need permanent RN station around. Also my mom was in the memory care and they really need to do more with those patients.
★★★★★
PositiveGrateful
My sister had such a wonderful Care and all the staff was kind and wonderful I can not thank you enough to the Pine on Carmel and thank you very much to the all staff of memory care.
★★★★★
CriticalFood needs improvement
Their food is horrible. A few of the residents have stated they get sandwiches, hotdogs or even half a baked potato with green beans for dinner and the aides help to cook the meals. The Residents dont like the food. They say it's horrible and they don't given them enough food. A few of the residents have stated they serve them sandwiches, hotdogs, a few even mentioned they served them half a baked potato with green beans for dinner. I've also heard the aides help to cook the meals. It's not a bad place just needs…
★★★★★
PositiveFriendly staff overall a nice community
I wish they had more staff, so far my mom has been treated good. It's times when they are short staff. As far as activities I do see staff working with them when they can. The staff shortage can improve.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Memory Care
- Operator
- Sinceri Senior Living
- Public price status
- Published starting price available
- Last source check
- September 5, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Café or Bistro
- Private Dining Room
- Bar or Pub
- Room Service
- Meals Provided
- No Sugar
- Restaurant Style Dining
- Professional Chef
- Pureed Meals
- Gluten-free
- Anytime Dining
- Guest Meals
- Special Dining Programs
- International Cuisine
- Low / No Sodium
- Vegetarian
Health & wellness
- Staffing & Ancillary Services
- Non-Ambulatory Care
- High Acuity Care
- Memory Care
- Diabetic Care
- Incontinence Care
- Medication Management
Services & convenience
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
- Cats Allowed
- Pet Care Available
- Weight Limit (lbs)
- Dogs Allowed
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
- Beautician
- Spanish
- English
Activities & engagement
- Gardening Club
- Tai Chi
- Brain fitness / Dakim
- Trivia Games
- Live Musical Performances
- Devotional Activities On-Site
- Book Club
- Yoga / Chair Yoga
- Day Trips and Outings
- Live Dance or Theater Performances
- Art Classes
- Current Events Club
- Activities Off-site
- Intergenerational Programs
- Reminiscence Programs
- Visiting Chaplain or Priest
- Holiday Parties
- Other Religious Services
- Walking Club
- Jewish Services
- Bridge Club
- Devotional Activities Offsite
- Educational Speakers / Life Long Learning
- Men's Club
- Cooking Club
- Bible Study Group
- Wii Bowling
- Cooking Classes
- Quilting or Sewing Club
- Pet-focused Programs
- Christian Services
- Activities On-site
- Catholic Services
- Happy Hour
- Dances
- Wine Tasting
- Light Therapy Programs
- Sensory-based Programs
- Live Well Programs
- Forever Fit
- Protestant Services
- Cards / Pinochle Club
- Stretching Classes
- BBQs or Picnics
- Birthday Parties
Outdoor spaces
- Beauty Salon
- Outside Patio
- Private Bath
- Barber Shop
- Library
- Indoor Common Areas
- Meeting Room
- TV Lounge
- Outdoor Common Areas
- Central Fireplace
- Piano or Organ
- Game Room
- Movie or Theater Room
- Arts and Crafts Center
- Raised Garden Beds
- Fitness Center
- Woodworking Shop
Apartment & room features
- Wheelchair Accessible Showers
- Garden View
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Handicap Accessible
- Private patio, deck, or balcony
- Respite or Short Term Stays Offered
- Ground Floor Units
- Air Conditioned
- Bath Tubs
- Kitchenette
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked September 5, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
Other communities near Charlotte
Published price comparison
Nearby starting prices
The Pines on Carmel Senior Living$3,498/month
Spring Arbor of Albemarle$4,928/month