Community profile

The Promenade at Middletown

70 Fulton St, Middletown, NY

Assisted Living

3.545 reviewsRead reviews

About the community

About The Promenade at Middletown

We chose the most gorgeous part of upstate New York to provide a safe, senior living in a resort-like setting, nestled in foothills and close to tons of local conveniences. The famous indoor flea market, local cinema, and plenty of shops make living in Middletown truly unparalleled. Our location is perfect for nature lovers and those who want a little excitement on their weekends. Our modern and updated facilities…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,900/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,850/month

Care fees not included

Checked August 12, 2026
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Semi-Private

Assisted Living

Published starting price

$2,850/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$2,850 observed · tracking future changes
$2,850Aug 12, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.5 out of 5 from 45 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Review for The Promenade at Middletown

I would say they should probably go look at it. That would probably be a good fit for their loved one. Overall, I would recommend to others

AnonymousMay 5, 2026

★★★★

Critical

Promises not kept

They told me that my mom would be taken to meals & activities everyday I caught them not feeding her 3 times! I had to go everyday to make sure she was fed so what's the point of her living there? There's no shower schedule either but when I met with them before she moved in they said there was! I had to move her out after I found her in bed in the middle of the day soaked in urine!

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
AnonymousFebruary 27, 2026

★★★★★

Positive

The Promenade at Middletown

[name removed] was awesome /extremely helpful!! [name removed] went above and beyond visiting my family member at rehab getting information that was needed when I was unable to. She also helped with medication mix up on the rehabs inefficient process of transferring the proper medication.

AnonymousJuly 22, 2025

★★★★

Positive

CARING

I would give the Promenade a rating of 4/5 because no facility is running at a 5/5. I give the compassion of the staff a 5/5, they really care for the residents! They take the time to ask the residents what their preferences are like do you wake up early or do you prefer a morning or night shower. The staff is so busy and yet they try to accommodate every resident.

AnonymousJuly 21, 2025

★★★★

Critical

NEVER EVER SEND YOUR LOVED ONE HERE!

My mother has dementia I was told by [name removed] (Director of Community Relations) 1-They would make sure my mother was at every meal (they didn't) 2-She would be brought to activities (didn't happen) 3-She would be showered on a schedule (not true) 4-Due to her dementia condiments were not left on her table (not true) 5-NOONE takes responsibility & blames everything on someone else 6-After 2 months I took her out The day she was leaving a resident tried to stab another resident Awful place!!!!

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
AnonymousFebruary 7, 2025

★★★★★

Critical

The Promenade at Middletown review

Yes they need to have a dietitian. The food is fried and canned. They could do a lot better. Not to mention, that there are no guests allowed at dinner time or any other time in the cafeteria. Does not make it nice for visiting family that they can't dine with their relatives

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
AnonymousAugust 15, 2024

Verified overview

What we know from public sources

Care options
Assisted Living
Public price status
Published starting price available
Last source check
August 12, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care
  • Incontinence Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available

Activities & engagement

  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Activities On-site
  • Activities Off-site

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas

Apartment & room features

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 12, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Promenade at Middletown – Middletown, NY | Find With Care