The Sarah Community

Avoid This Facility – Chaotic Communication, Zero Accountability, and Unprofessional Staff

Avoid this facility. My experience was a nightmare due to systemic dysfunction and a total lack of empathy. After assuring me a long-term care bed was available for my mother, staff gave me less than one business day's notice for discharge on a Friday afternoon. Admissions staff was condescending, gaslit me regarding previous conversations, and hung up when I asked for help. I had to hand-deliver referral paperwork myself because they failed to fax it. I emailed the Administrator and the President of DePaul Hospi…

5 star review

Overall the facility has a very comfortable feeling, clean fresh facility, friendly caring staff. The residents living there also make a difference. They really do care about each other.

I like living here

I moved here in 2017 and began Assisted Living, because my health was poor. The excellent care I got helped me get my health back and I moved to Independent Living. This is a caring and friendly community and I'm happy living here.

The Sarah Community

I like the independent living arrangement with a sociable atmosphere. There are numerous activities offered and I choose the ones that appeal to me. The staff and residents are friendly and helpful.

I would recommend it It was very clean, everyone was nice, my mother in law said the food was very good and they seemed like they had a ton of activities going on. My mother in law had a very nice place there but she paid a nice amount each month for it.Church was very important to my mother in law and she could walk to it every day at the Sarah Community. She loved the place and it made her happy. Everyone was very nice as well.

Based on what I observed and my loved one's feelings at the time as a new residents, we would rate the experience high. The person who assisted us in no longer is working there. I was also impressed with the person who helped me from A Place for Mom.