Community profile

The Willows at Westborough

1 Lyman St., Westborough, MA

Independent LivingContinuing Care Retirement Communities

4.66 reviewsRead reviews

About the community

About The Willows at Westborough

The Willows at Westborough is located in the heart of Massachusetts, just 29 miles west of Boston. Westborough’s urban and suburban neighborhoods are resplendent with historic architecture, some of which harkens from the 1700s when the town was first created. The small-town feel offers residents quick access to New England’s rolling hills. Nearby Chauncy Lake is an excellent place to swim or have picnics. There are…

Family and resident feedback

4.6 out of 5 from 6 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Thoughtful programming

It was a pleasure sharing my family’s Holocaust survival story at The Willows. The Engagement Director was very easy to work with, from planning to event set up to checking in with me to be sure I had whatever I needed. She engaged with the residents in a warm and friendly way, which helped set the atmosphere for meaningful event. The tech support person was amazingly helpful.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Staff
5.0 / 5
Irene FrielichJuly 29, 2025

★★★★★

Positive

We made a great choice for our family.

My mother appreciates the library and book club, topics club, etc. The resident garden club has multiple rose and flower beds on the property and a lovely plant/flower room on the fourth floor. There is also an active cooking club. There is also a woodworking shop for residents. Of course, there are also exercise classes at multiple levels. The Willows does not have a pool or bowling alley: we did not care about that, but some families might. This is a place of smart, professional adults who want to be intellectual

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 26, 2025

★★★★★

Positive

Fantastic experience spanning 2 generations in my family!

I highly recommend The Willows of Westborough! My grandmother lived there for over 10 yrs and loved it, and because of that immensely positive experience, my Dad has opted to move to The Willows. When my Dad and I toured The Willows, it was quite noticeable how friendly and welcoming the residents and staff were. It was easy to ask questions and get helpful answers. Of special note, each time we asked a resident how the food was, the response was always a resounding “great!”. That was what my Dad was hoping for, si

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Maryellen BDecember 30, 2024

★★★★★

Positive

willows review

This place is great!! They treat their employees well and the food is quite nice. The managers are so sweet and understand. They genuinely care for their employees and are so friendly. They make sure everyone feels safe!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Mayling CNovember 30, 2024

★★★★★

Positive

Happy Dad is at the Willows

My Dad has been a resident of Willows at Westborough for 4 years. He is very happy at The Willows. He is comfortable there and has made friends. My sister and I also feel good that he is able to be independent yet has access to services if needed.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Lauren MontenegroNovember 3, 2022

★★★★★

Positive

This community was great they just were only assisted living and we needed independent living. my loved one was just not at this point yet. The tours were great my loved one was just not at that point yet.

Mary MOctober 29, 2021

Verified overview

What we know from public sources

Care options
Independent Living, Continuing Care Retirement Communities
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 21, 2026

Classification and identity evidence

Why this community appears in these categories

Continuing Care Retirement Communities

Listed by the Massachusetts Executive Office of Aging & Independence as a Continuing Care site that submits operational documents under Massachusetts law. The listing supports the CCRC classification but does not identify the operator, prove current availability, or state a current price. The live Mass.gov endpoint returned 403 from the production network, so this observation uses the versioned official directory snapshot captured 2026-08-15; sourceAsOf remains 2026-07-24.

Authoritative classification evidence · observed August 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • International Cuisine
  • Professional Chef
  • Gluten-free
  • Vegan
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Kosher
  • Vegetarian
  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Arabic
  • French
  • Armenian
  • English
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Dogs Allowed
  • Cats Allowed

Activities & engagement

  • Catholic Services
  • Cooking Club
  • Live Dance or Theater Performances
  • Jewish Services
  • Live Musical Performances
  • Cooking Classes
  • Dances
  • Water Aerobics
  • Tai Chi
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Resident Band or Musicians
  • Live Well Programs
  • Happy Hour
  • Wine Tasting
  • Cards / Pinochle Club
  • Holiday Parties
  • Choir / Singing Club
  • Men's Club
  • Walking Club
  • Activities On-site
  • Community Service Programs
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Bible Study Group
  • Activities Off-site
  • Intergenerational Programs
  • Visiting Rabbi
  • Christian Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Quilting or Sewing Club
  • Protestant Services
  • Other Religious Services
  • Bridge Club
  • Karaoke
  • Stretching Classes
  • Forever Fit
  • Book Club
  • Community Service Organizations
  • Trivia Games
  • Gardening Club
  • Current Events Club
  • Art Classes

Outdoor spaces

  • Central Fireplace
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Main Street Shops
  • Library
  • Barber Shop
  • TV Lounge
  • Billiards Lounge
  • Raised Garden Beds
  • Fitness Center
  • Piano or Organ
  • Movie or Theater Room
  • Woodworking Shop
  • Game Room
  • Arts and Crafts Center
  • Outside Patio
  • Beauty Salon
  • Computer or Media Center
  • Indoor Atrium

Apartment & room features

  • Bath Tubs
  • Ground Floor Units
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Full kitchen
  • Private patio, deck, or balcony
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Willows at Westborough – Westborough, MA | Find With Care