August 9, 2026 at 3:01 PM PDT
1 change detected in this data refresh
Operator information updated
Operator changed from Vi Living to Corporate.
Community profile
620 Sand Hill Road, Palo Alto, CA
★ 0.51 reviewsvia A Place for Mom ↗
About the community
Located in Palo Alto, California, Vi at Palo Alto, a CCRC, is an upscale community with modern designs and luxurious styling. Residents can have peace of mind knowing they’ll reside within a mile of the local hospital. At Vi at Palo Alto, residents can find a continuum of care with services for independent living, assisted living, memory care, and skilled nursing. Professional caregivers are overseen by licensed nurses and are qualified to provide round-the-clock care to residents who need that level of supervision. All residents receive concierge services with front-desk staff members available around the clock. Additionally, the community has an on-site wellness center where residents can receive medical services from registered nurses. In addition to on-site care, the community can arrange rehabilitation services, including physical, occupational, and speech therapy. While aging in place at Vi at Palo Alto, residents can enjoy resort-style amenities and programs. Featured throughout the community are multiple luxuries like the salon and spa, the indoor pool, the art studio, the walking paths, the rose garden, and more. The community also has four dining areas where residents can sit and eat chef-prepared meals together. Likewise, residents can maintain physical fitness with an on-site fitness center that hosts group exercise classes. Start experiencing comfortable care in the luxury of Vi at Palo Alto. State licensing information To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory . Related articles Continuing Care Retirement Communities (CCRCs): An All-in-One Senior Living Option How to Choose an Independent Living Community to Call Home Assisted Living vs. Memory Care: What’s the Difference?
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 9, 2026 at 3:01 PM PDT
Operator changed from Vi Living to Corporate.
August 6, 2026 at 12:50 PM PDT
Operator changed from not published to Vi Living.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
CriticalMy father had a good experience at the Vi while he was in independent living. But his experience in skilled nursing was one of neglect and apathy from the staff. He was left in soiled clothes for hours, ignored, and even though his children talked to the managers countless times about his lack of care, nothing changed. He was not given a shower unless we insisted, (even though there was a stated schedule for this), and he endured countless other indignities. They expected him right away to hire a full time caregive…
Response from the communityThank you for sharing your feedback. While we have already discussed some of your concerns, I’d be happy to address anything further if needed. Please feel free to reach out. – John Koselak, Executive Director, Vi at Palo Alto
December 3, 2024
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 9, 2026.