Community profile

Vi at Palo Alto, a CCRC

620 Sand Hill Road, Palo Alto, CA

Assisted LivingMemory CareIndependent Living

0.51 reviewsvia A Place for Mom

About the community

About Vi at Palo Alto, a CCRC

Located in Palo Alto, California, Vi at Palo Alto, a CCRC, is an upscale community with modern designs and luxurious styling. Residents can have peace of mind knowing they’ll reside within a mile of the local hospital. At Vi at Palo Alto, residents can find a continuum of care with services for independent living, assisted living, memory care, and skilled nursing. Professional caregivers are overseen by licensed nurses and are qualified to provide round-the-clock care to residents who need that level of supervision. All residents receive concierge services with front-desk staff members available around the clock. Additionally, the community has an on-site wellness center where residents can receive medical services from registered nurses. In addition to on-site care, the community can arrange rehabilitation services, including physical, occupational, and speech therapy. While aging in place at Vi at Palo Alto, residents can enjoy resort-style amenities and programs. Featured throughout the community are multiple luxuries like the salon and spa, the indoor pool, the art studio, the walking paths, the rose garden, and more. The community also has four dining areas where residents can sit and eat chef-prepared meals together. Likewise, residents can maintain physical fitness with an on-site fitness center that hosts group exercise classes. Start experiencing comfortable care in the luxury of Vi at Palo Alto. State licensing information To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory . Related articles Continuing Care Retirement Communities (CCRCs): An All-in-One Senior Living Option How to Choose an Independent Living Community to Call Home Assisted Living vs. Memory Care: What’s the Difference?

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 9, 2026 at 3:01 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from Vi Living to Corporate.

  2. August 6, 2026 at 12:50 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Vi Living.

Family and resident feedback

0.5 out of 5 from 1 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Critical

Skilled Nursing is appalling

My father had a good experience at the Vi while he was in independent living. But his experience in skilled nursing was one of neglect and apathy from the staff. He was left in soiled clothes for hours, ignored, and even though his children talked to the managers countless times about his lack of care, nothing changed. He was not given a shower unless we insisted, (even though there was a stated schedule for this), and he endured countless other indignities. They expected him right away to hire a full time caregive

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for sharing your feedback. While we have already discussed some of your concerns, I’d be happy to address anything further if needed. Please feel free to reach out. – John Koselak, Executive Director, Vi at Palo Alto

December 3, 2024
SusanNovember 28, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Corporate
Public price status
Not publicly found
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • English

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Activities Off-site

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas
  • Swimming Pool

Apartment & room features

  • Wheelchair Accessible Showers
  • Full kitchen

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required