Villa de San Antonio

Villa de San Antonio

It is a great community. People are friendly and I have peace of mind with my mom living there.

Villa de San Antonio

All 5's across the board. My parents have had some issues with the food and would probably put a 4 for food. The staff is always helpful and friendly. The residents have been great as well.

Lack of Empathy

The business office was rude and does not communicate clearly or kindly. The receipts don't make sense. Still trying to understand where money was applied. Some people who work there lack customer service skills, basic ones. Other than that, nice place. However, don't be fooled about promises for a wait list preference. Most everyone is great, but those who are not make for a bad and expensive experience. Look past the hype

Response from the community

After thorough investigation, we were unable to confirm the treatment you described coming from the business office manager. We hope you will reconsider the comments in your review due to the professional communication we confirmed you received via email from our executive director. We hope you will reach out to our executive director at your earliest convenience to discuss any other concerns.

October 20, 2025

This place is above and beyond our expectations!

The food is very good, and there is sufficient variety. We are gradually getting involved in various activities. The staff members are welcoming and attentive. The place has an energetic but mellow vibe.

Response from the community

We are so thrilled to hear your description of our community, and your experience so far!

August 19, 2025

Pleasant

Some things are a little clunky and they have experienced some staff changes in the dining room so the menu and quality of the meals has changed some, but overall my mom is happy. Everyone is very friendly too

Response from the community

Feedback like yours is very much appreciated, Diane. Since we pride ourselves on consistency, we would love for you to connect with our chef at your earliest convenience to discuss any preferences and requests that we may accommodate. We look forward to hearing from you!

August 12, 2025

Recommend - friendly, positive atmosphere and great food

Villa de San Antonio has a very friendly and positive culture, both residents and staff. They also do a great job with the food - the quality and variety are very good. I regularly eat with my dad when I visit, and I enjoy the food. Overall, the place is run very well. There have been a few issues, such as their internet service being down for over 2 months, and some room cleanings being skipped, but those have been addressed and overall it has been a great experience.

Response from the community

Thank you for sharing your kind comments through a review. We are thrilled that we are a happy home for your dad!

May 20, 2025