Studio
Independent Living · 0 bedroom
$2,650/month
Care fees not included
Checked August 21, 2026Community profile
40 Willow Pond Way, Penfield, NY
★ 4.738 reviewsRead reviews
About the community
Independent Living · 0 bedroom
$2,650/month
Care fees not included
Checked August 21, 2026Independent Living · 1 bedroom
$2,750/month
Care fees not included
Checked August 21, 2026Independent Living · 2 bedroom
$4,500/month
Care fees not included
Checked August 21, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe staff is very helpful. Helping me locate cart to bring items up to my apartment and very knowledgeable about obtaining services I need, such as an aide to help me unpack and organize my boxes of stuff. They helped me dealing with Spectrum and the maintenance man, [name removed] is wonderful. Getting TV on wall and so forth. My apt was freshly done, painted, choice of carpet or wood tile. The front desk help is amazing including [name removed], assistant director and the activities people, [name removed] and [na…
★★★★★
PositiveThe people are very friendly. The food is for the most part good not great. Staff is friendly and very helpful. It is a long walk to laundry room for me.
★★★★★
PositiveOur needs were understood and we were given wonderful guidance. My brother is VERY happy at Addison. Absolutely would and have recommended. This is my family's second time using your company's service
★★★★★
PositiveI have been here for about 6 months. I came from a studio apt. to a 1 bedroom with a patio. The residents here are pleasant and helpful when I have questions. There are many activities to choose from. Some at the facility and out in the community on our bus we share with another facility. They asked me to be an ambassador and help new people joining our community. I have to say the food is much better than the other facility I was at, but I am not crazy about only two hot breakfasts per week. I am not a fan of boil…
★★★★★
PositiveStill have a water problem in bathroom. Food is usually good not great. Staff is very professional and helpful. The people are very friendly and Tracy is doing a great job.
★★★★★
PositiveI was so impressed by the tour I took through Willow Pond that I made the decision to move there. I will be moving in 7 days and can hardly wait! I have been living alone and am looking forward to meeting new friends and having dinner with other people instead of alone.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 21, 2026.