Village Crossing Retirement Resort

A good fit for us

After touring 4 other well-reviewed facilities in our area, we found Village Crossing. We found it to be a new, modern facility with amenities we were looking for with an open, bright layout. Common areas centrally located with plenty of well-planned activities to choose from—fitness center, theater, salon, as well as an on-site service for extra assistance for those needing help with medicine, meals or mobility. Transportation for those no longer driving is available, as well as medical professionals coming to the…

Response from the community

Thank you, Mary, for your thoughtful and detailed review! We're so glad Village Crossing checked the boxes for you and your family—from our welcoming layout and helpful amenities to pet-friendliness and location. We’re proud to offer a vibrant and supportive environment and are thrilled it’s a great fit for you.

May 12, 2025

Great choice was made to move in.

Great choice was made to move in. Nice residents, good food, very clean, lots of engagement if you want it. Everyone is super friendly and always polite. They just got new managers 1 bedroom apartments are great size. The studios feel small.

Response from the community

Thank you so much for your thoughtful review! We're thrilled to hear your loved one is enjoying life in the community—from the friendly neighbors and clean surroundings to the great food and welcoming staff. We appreciate the shoutout about the new management team and are so glad you feel the move was the right one. Your feedback means a lot to us!

April 30, 2025

Review for Village Crossing Retirement Resort

This was a great place. It just wasn't a great place for us

Response from the community

Thank you for sharing your thoughts about Village Crossing Retirement Resort. We’re glad to hear that you found the community to be clean and that the staff, meals, and activities left a positive impression. However, we understand that not every community is the right fit for every family. Your feedback about friendliness, care services, and value

January 24, 2025

Our Experience

The staff at Village Crossing Retirement Resort are friendly. The housekeeping is marginal / barely adequate. Communication with the family is good. The mover was reasonable, they recommended. The meals are better than average. Overall, Village Crossing Retirement Resort is a decent place to live at.

Response from the community

Thank you for sharing your honest feedback about Village Crossing Retirement Resort. We’re pleased to hear that you find the staff friendly and that communication with your family has been positive. It’s also great to know that the meals have met your expectations and that the recommended mover provided reasonable service. We appreciate your insight regarding housekeeping, and we will certainly take this into consideration as we continuously work to improve the living experience for our residents. If there’s anything specific we can do to enhance your experience, please don’t hesitate to reach out. We’re grateful to have you as part of our community!

February 14, 2025

Amazing Community, Team & Company

Village Crossing is the BEST community in Louisville. With their all-inclusive lifestyle and amenities, it makes our residents' lives so much easier and enjoyable. Gorgeous, spacious apartments, delicious meals that are available 3x/day, all utilities and some of the best Housekeepers around!! Having on-site live in Managers makes a HUGE difference for our residents & their loved ones - they have peace of mind knowing they are safe. They also have a 24/7 on-site Homecare Team that is amazing and takes such great ca…

Response from the community

What a fantastic review—thank you! We love knowing that the all-inclusive lifestyle and dedicated team at Village Crossing have made such a difference for you. It’s wonderful to hear that you’re enjoying the events, meals, and overall experience. We truly appreciate your recommendation!

March 5, 2025

I toured this community and it was my second favorite. It's an impressive facility and I think my loved one would have been happy here, also.

Response from the community

Thank you for touring Village Crossing! We’re glad it made such a great impression and appreciate your feedback.

March 19, 2025