Vintage Mission Viejo

Review for Ivy Park at Mission Viejo

All is very good staff are very friendly and helpful food is excellent lots of activities I can't say anything negative. We made a good decision.

The facility is smaller than many we toured. The marketing/tour guide was very helpful. It was interesting that he greeted every resident we encountered by name and asked each a question ad though truly interested. They were preparing gor s special twilight dinner he seemed very happy yo be hosting . The rooms seemed small, since we only saw 1-bedrooms. No two bedrooms were available.

Facility was clean well kept. Online reviews were good but without spending more time there observing the staff working with the residents it is hard to make a review. I was there twice spent little time observing only observed residents sitting around watching television with no staff present and none of the residents interacted with one another.

Best part: the informative and pleasant sales director, [name removed]. Unfortunately, the population seemed very dependent and impaired with too few independent residents. The 2 bedroom apt we toured was well designed and would have met our needs. The food reminded me of cafeteria fare.

Ivy Park Mission Viejo

My trustee, client has lived here for two years, she loves this place. The food is good, and they staff is kind, considerate, and very accommodating. In an emergency, in seconds, they are there calling EMTs also, [name removed] the General Manager is by far the nicest kindest person I’ve ever met. He truly loves the residence and takes excellent care.

Friendly staff

We are really impressed with all of the attendants (example, told them that she liked peanut butter and jelly sandwiches and within 15 minutes she had one for her lunch). The rooms are always clean and a very nice size.