Vitality Living St Matthews

Hi RC, thank you for your wonderful review! We’re so glad you’re enjoying the variety of activities at Vitality Living St. Matthews, from exercise and art to games and group events. We also appreciate you recognizing our weekly outings and the convenience of having therapy and nursing services available in-house. Providing engaging programs and quality care is always our priority!

Hello, thank you for sharing your feedback! We’re so glad to hear that our staff’s kindness and attentiveness have made a positive impact—that means a great deal to us. We’re sorry to learn that your dining experience has been inconsistent and frustrating. That’s not the standard we strive for, and we’re sharing your comments with our culinary team to address these concerns. We truly appreciate your honesty and the opportunity to improve!

Hi, thank you for the great feedback! We’re so glad to hear you’re enjoying the community, from our friendly team to the food and wonderful residents. We appreciate you taking the time to share your experience!

Hello, thank you for sharing your feedback. We’re happy to hear that you’ve had great experiences with our staff and activities, and we’ll be sure to share your kind words with our team! We also appreciate your honest input regarding dining, carpeting, and laundry equipment - your comments help us identify opportunities for improvement.

Thank you so much for your kind words! We’re thrilled to hear that our team made you feel supported and welcomed throughout the process. We understand how important it is to get answers and feel confident in your decision, and we’re glad we could be there for your family. Knowing you felt the genuine care we have for our residents means the world to us. We're so happy your experience was a positive one!

Hi Diana, thank you for sharing your experience. We’re truly grateful to know that your mom found consistency, community, and a renewed sense of purpose while at Vitality! Hearing that she went to bed feeling fulfilled means so much to us. At the same time, we appreciate your honest feedback and take your concerns about communication seriously. You’re absolutely right — transparency builds trust, and we are committed to improving in that area. Thank you again for your insight and for allowing us to be part of your mom’s journey!