Community profile

Waterstone on Augusta

1004 Augusta St, Greenville, SC

Assisted LivingMemory CareIndependent Living

4.237 reviewsRead reviews

About the community

About Waterstone on Augusta

Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,120/month

Care fees not included

Checked August 2, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,928/month

Care fees not included

Checked August 2, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,000/month

Care fees not included

Checked August 2, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$6,864/month

Care fees not included

Checked August 2, 2026
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Semi-Private

Memory Care

Published starting price

$4,365/month

Care fees not included

Checked August 2, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,365 observed · tracking future changes
$4,365Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 37 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Waterstone on Augusta

Staff is underpaid. Lots of new people, constantly. Most of decision was made on convenience factor The move in coordinator is fabulous. So is the sales director

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousMay 6, 2026

★★★★★

Positive

A Great Place for Home.

A 5 for all of them. [name removed] was very easy to work with and helped us get everything planned for my dad's stay. The nurse was great also with his meds. The facility it self looks more like a 5 star country club. We toured during lunch and I would have liked to have eaten there. A great number of choices. Dad liked the food. We have another reservation there for a trip we have to take end of April. I have complete trust and confidence he will be great.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
JimMarch 6, 2026

★★★★

Positive

Overall pleased, would recommend

Overall it was positive from management to most of the employees. [name removed] (director), [name removed] (RN), [name removed] (nurse), [name removed] (marketing), 3 of the caregivers, and the chef were all so kind, helpful and supportive. Hospice was amazing. A couple of the front desk ladies were not welcoming at all. We almost left before we even spoke to [name removed] about admissions because of how rude the front desk lady was. A few of the caregivers acted like we were bothering them or interrupting them

AnonymousFebruary 27, 2026

★★★★★

Critical

Waterstone on Augusta

We needed an "assisted living" facility not a retirement home. It advertises as "assisted living", however, since we were there over 1-year, it is now a retirement home. Transportation response was horrible in scheduling transport to doctors appointments. All but non-existent. The activities director takes care of scheduling transportation to and from doctor appointments and she would not return calls. I had to get [name removed], who is the sales person for the rooms to get involved in order to schedule 1 appointm

AnonymousSeptember 16, 2025

★★★★★

Critical

Poorly Managed

Small apartment-bedroom consists of one full bed, my electric piano, a small closet, and some wall paintings. Hall entrance into small kitchen area with bathroom on one side & kitchen items on the other. Very small living room with 2 matching chairs, living room table with plants atop & beautiful cabinet containing valuable gifts over the years. Large window behind sofa.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
2.0 / 5
Linda HJuly 25, 2025

★★★★

Positive

Super nice facility with internal issues

They don't pay their employees enough to keep them and have constant turnover. That doesn't lead to personal relationships with patients or their families. The off shift needs more supervision. Several employees there confided in us that they would sometimes miss a weekly paycheck. I don't understand how that happens. They have some good people working there that don't feel very appreciated leading to apathy in patient care. It was by far the nicest facility that we looked at in our search

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 23, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • International Cuisine
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Pureed Meals
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English
  • Spanish

Activities & engagement

  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Holiday Parties
  • Jewish Services
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Community Service Programs
  • Visiting Rabbi
  • Sensory-based Programs
  • Resident Band or Musicians
  • Live Well Programs
  • Community Service Organizations
  • Christian Services
  • Activities On-site
  • Happy Hour
  • Wine Tasting
  • Dances
  • Catholic Services
  • Wii Bowling
  • Bible Study Group
  • Choir / Singing Club
  • Pet-focused Programs
  • Quilting or Sewing Club
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cards / Pinochle Club
  • Birthday Parties
  • BBQs or Picnics
  • Stretching Classes

Outdoor spaces

  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Barber Shop
  • Private Bath
  • Computer or Media Center
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 2, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Waterstone on Augusta – Greenville, SC | Find With Care