Waverly Inn Memory Care and Cottages

Review for Waverly Inn Memory Care and Cottages

They were incredibly attentive to my mother. They had video in her room, and in her hallways, and I felt that was very important. I visited 3 units before I chose Waverley. Waverley always contacted me with any concerns on my mother. Even to the point of a red mark on her little baby toe from her slippers, they were on top of everything. I have nothing that I could complain about. The staff was incredible. The care staff it was attentive to every need. The nursing staff addressed every issue with me up front for my…

Best of the best taking care of mom!!!

1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to nursing care 4...Incredible 5..listen to all needs of client and family Informed immediately with any concerns with my Mom 6...food....great choices and accommodates client choices 7...mom at 97 sang everyday...church accommodation 10+ 8...best of the best Great outdoor areas...great lounge areas Best of t…

Don't go here

Our experience with our loved one here was absolutely terrible. I'm sharing because if it's happened to us, it's probably happened to others. And I'd hate to see someone else go through what we did. My loved one was here for 3 weeks for respite care. My husband and I just needed a break, but I regret EVER taking our loved one here. I'm just so mad and the whole experience was shameful. He came out in much worse shape than when he went in. He was mobile when we took him in, when we picked him up it took 4 people to …

Our family had an in person tour and it was a super nice tour experience, very friendly people but our loved one had to have her car back and we were worried about her getting out on that busy road.

Response from the community

Thank you for the kind and positive review of your short visit with us at Waverly Inn. At our community, the safety and care of our residents are of the utmost importance. If your loved one driving is a safety concern to you and your family, we are more than happy to discuss safety measures. While we are pleased to have met your standards, we strive to exceed them. Please let us know if there is anything else we can do for you or your loved one. Thank you again!

July 20, 2022

Happy with our choice

We chose Waverly Inn because the quality of the services offered and the location is close to me as well. It is a smaller facility with only about 60 residents. The building is built in a circle so that residents who wander cannot get lost. The room sizes are decent, she has got a Jack and Jill so she shares a bathroom. They also have shared rooms and private rooms as well. The staff is very pleasant to work with, the facility is done up nice, and it is a stimulating environment. I would recommend them to others lo…

Response from the community

Twohey Family, Thank you so much for taking the time to share your positive experience at Waverly Inn. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. We hope that your loved one has a wonderful time experiencing the entirety of what Waverly Inn has to offer. Thank you again!

May 2, 2022

Experience

Very content and thankful with the staff in overall. I was touched by this one caregiver which he is very attentive and genuinely caring to my loved one.

Response from the community

Thank you for taking the time to share how Waverly Inn impressed you. We strive to 'create happiness by providing the finest living experience anywhere,' and your compliments are the best possible confirmation that we are doing what we set out to do. That being said, our goal is not only to meet your standards but to exceed them. We are excited to incorporate new feedback to raise the bar in senior living. Thank you!

November 19, 2021