Westgate Assisted Living

Thank you for your thoughtful review. We are honored that you entrusted Westgate Assisted Living with your mother's care during such an important time. Transitions in care can be difficult, and our goal is always to make the process as seamless and reassuring as possible while ensuring families know we're here every step of the way. Thank you again for your kind words and for recognizing our team's dedication. Please accept our sincere condolences on the loss of your mother. We are grateful to have been part of her journey and wish you and your family comfort and peace. -The Westgate Assisted Living Team

Thank you for the feedback. Having residents feel welcomed and included is a top priority, happy to hear that we hit the mark. - The Westgate Assisted Living Team

Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your loved one’s experience did not meet your expectations. Medication management, housekeeping, and overall resident care are responsibilities we take very seriously, and we understand how concerning these issues must have felt for you and your family. Your feedback has been shared with our leadership team so we can review these concerns and continue improving our processes. We welcome the opportunity to speak with you directly and learn more. Please contact our Executive Director, Verlynn, at 402-391-8566 at your convenience. Thank you again for sharing your experience. – The Westgate Assisted Living Team

Thank you, Terry! We're glad to hear that you appreciate our friendly staff, quality food, and engaging activities. We strive to maintain a clean and caring environment for all residents. Your feedback is valued and encourages us to keep improving!

BR, thank you for sharing your experience with us. We’re glad your mom felt the friendliness and support of the team during her time here, and we appreciate your recommendation. Transitions like this can be difficult, and we wish you and your mom all the best as she moves into a setting that can better meet her changing needs. Thank you for allowing Westgate Assisted Living to be part of her journey. — The Westgate Assisted Living Team

Thank you for your feedback! We're glad to hear that our transportation service has been beneficial for your dad's medical appointments and that he's seeing improvements. Your support means a lot to us as we strive to provide the best care possible.