White Oak Village Memory Care

Thank you for taking the time to share your feedback. We're pleased to hear you appreciate our friendly team and the activities we provide. We also appreciate you sharing your concerns, as feedback from families is important to us. We encourage you to reach out to our Executive Director so we can better understand your experience and discuss your concerns directly.

Thank you for taking the time to share your feedback. We truly appreciate you recognizing the efforts of our team. We’re sorry for the concerns you experienced during your visits. Situations involving memory care residents can sometimes be complex, and our team works hard to respond quickly and compassionately while ensuring the safety and dignity of everyone in our care. We appreciate your understanding and your bringing this to our attention. We also take your note about the debris in your mom’s room seriously and will investigate this further to ensure it’s addressed appropriately. Please don’t hesitate to reach out to our team directly if you notice anything in the future—we value your partnership in providing the best possible care for your mom.