Community profile
1207 Jackson Keller Rd, San Antonio, TX
★ 4.344 reviewsvia A Place for Mom ↗
About the community
Wholehearted Senior Living at Castle Hills provides personalized care in a nurturing environment. Individual care plans are developed for each resident, with their input and that of their doctor and families. Our community offers many features designed with your health and happiness in mind.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveThere was a lot of turnover in keeping good employees! Really liked the help from some no longer there. Took 2 weeks to get medication that I had brought with me and never saw my medication again! Excuse, always need to get Doctor's approval. How would I have already had medication with out Doctors prescriptions??? Never received a key for my apartment!! I could not understand when I was promised and never received!
★★★★★
PositiveMy aunt was only there about a month when she fell and had complications from her surgery. She was not able to go back. I was very impressed with the staff they were very attentive. The food was very good. My aunt enjoyed the activities. I recommend this place to all who are looking for an Assisted Living center.
★★★★★
PositiveOwner is often on premises-staff is always receptive to my concerns and will stop what grey are doing to assist if needed. Very quiet place, clean and smells good. Staff often go door to door to remind residents of meal times, exercise, etc. They are pretty easy going, and we have not had any issues/difficulties with them. We are very pleased with our choice-we looked at 5 or 6 facilities but this was the stand out for us.
★★★★★
PositiveExcellent faculty. Helpfull. Food is great. People are caring and kind. That’s all.
★★★★★
PositiveOverall we've had a great experience with The Gardens of Castle Hills. All of the staff are very caring except for one of the PCAs. Once I told the director about it though, she was much nicer.
★★★★★
PositiveWe were only here for about a month. It was a great facility. The people were all very friendly and accommodating. They were one of the more reasonably priced places for what you got. In our case it did get confusing as to how much dementia she really had in order to be in the assisted living vs memory care, that was the only reason I gave it a 4 overall. They assessed her as assisted living but once we moved in they wanted to move her over to memory care. I would recommend The Gardens of Castle Hills to others.
Verified overview
Source-published features
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Open source document ↗Compare nearby
Boerne, TX
Assisted Living · Independent Living · Memory Care
From $4,223/month
Boerne, TX
Assisted Living · Memory Care · Independent Living
Public price not found
Published price comparison
Wholehearted Senior Living at Castle Hills$3,500/month
Heritage Place of Boerne$4,223/month
Franklin Park Boerne$4,665/month
Wholehearted Senior Living at Boerne$5,500/month