Willow Bend Assisted Living and Memory Care

Review for Willow Bend Assisted Living and Memory Care

My husband was in the memory care section. There was a lot of turnover of the staff and a lot of cell phone use by the staff within MC. There were little to no activities provided to engage the residents. The food was not the same as the assisted living side even though they claim it was. It was mostly carbs, very few vegetables. It took multiple conversations to get them to stop hung my husband who is diabetic, sugary drinks. When I would arrive to visit in the evening the aids would announce while In the common a…

Willow Bend is an Outstanding Assisted Living Community!

Absolutely would definitely recommend

Our family's experience

We were actually in the process of pulling Dad out when he passed. My daughter was going to resign her position to stay home to take care of him. My Mother was going to use part of the $[removed] a month to pay her & another caretaker to help with Dad. At the time we had paid in advance and were willing to lose the fees if needed, that's how dissatisfied we were with our choice. I do believe that had he not been in the memory care unit we may have had a better experience. I would not recommend them to anyone I know…

Response from the community

This is not our standard of care. We would like to hear more about your experience and what could be improved. Please give us a call at 1-877-877-3892. We look forward to hearing from you.

May 7, 2025

A loving place for your loved one

Overall experience - The people we worked with made the transition very easy. Cleanliness - I never saw anything that seemed unclean, in the general facility or in my dad's room. Quality of care - My dad said all of the nurses that he saw were friendly and great at their jobs. Meals/Dining - I only ate two meals there with him but both were quite good. He told me frequently that he enjoyed most of the food they provided. Value for Cost - with no real context otherwise, I think it was a good value. He was comfortabl…

Willow Bend Experience

I would let others looking know to be aware that the meals, the activities, and other amenities are not the same in memory care as in the assisted living area.

Review for Willow Bend Assisted Living and Memory Care

We picked this community because of timing and it was the nicest one we saw. It was great till my family member hit the girl giving her a shot then it wasn't place is great . My loved one got kicked out

Response from the community

Thank you for giving us feedback and we wish you the best for you and your family member.

October 30, 2024