Wingate Residences at Melbourne Place

Very impressed with this facility. It was modern and clean. Everyone was welcoming and they all seemed community oriented. Our guide was very knowledgeable. It may well be our future residence. I liked walking into the book and magazine room.

Impressive facilities. Great host for the tour. Very accommodating to my specific requirements. Could use more visitor parking.

Wingate Residences

The staff are very prompt with following up.

my review after six months

I'd like to qualify my opinions/experience rated earlier by saying this is based on the memory care unit, I can't speak about the assisted living side, nonetheless , I feel they are valid, maybe more so. Communication needs improvement. Activities staff is above par Nursing seems to be lagging. Messages don't always get to whom they are intended. All in all, I wish I had chosen a different facility

Was happy - then wasn’t

This was a wonderful place until around 2020-2021. Around that time they ‘modernized’ the central living area which made it cold and unwelcoming. They also hired new staff members which reflected the same idea. No one ever really seemed to know or understand my loved one - they would just call me and complain about her. Putting her into memory care was the worse thing - I’ll regret that forever.

Not a good place for dementia care

It was fine when we toured the place. But my father was placed in memory care and it was terrible everyone upstairs and a nice cafeteria people in memory care got crap food. 2) nurses in memory care were only CNA's they were not trained in dementia care 3) my father acted up one Sunday with no violence and they shipped him to hospital without letting family know. He was told he could not return the hospital told me he had a bad UTI and sepsis after treatment they would not let him back and he became a word of the…