Community profile

Arbor Terrace of Knoxville

9051 Cross Park Drive, Knoxville, TN

Assisted LivingMemory CareIndependent Living

4.732 reviewsvia A Place for Mom

About the community

About Arbor Terrace of Knoxville

Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At Arbor Terrace of Knoxville, both residents and their families enjoy peace of mind, knowing that the Arbor Terrace staff is providing the best in life €” with a smile.

Family and resident feedback

4.7 out of 5 from 32 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Arbor Terrace of Knoxville

Entry and exit are well controlled by staff from receptionist to RA's to nursing. The staff is familiar with all residents. First impression when you walk in the doors is one of a vibrant and active assisted living facility. Even the memory floor has an active and lively atmosphere. You can tell the staff is very interactive and caring group of professionals. There is a full activity schedule that allows residents to interact as much or as little as they want. The activities director and other staff make it a poi

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for such a thoughtful and detailed review of Arbor Terrace Knoxville! We're so glad the vibrant, welcoming atmosphere — including on our memory care floor — made such a strong impression. Our team takes great pride in knowing each resident personally and creating an engaging environment, and we'll be sure to share your kind words with them. Thank you for trusting us with your loved one!

April 27, 2026
AnonymousApril 13, 2026

★★★★★

Positive

Review for Arbor Terrace of Knoxville

I would recommend to others. We chose Arbor Terrace because of the pricing, the updated facility, the amenities, the location and the staff

Response from the community

Thank you for your positive review! We’re thrilled to hear that Arbor Terrace Knoxville met your expectations in pricing, amenities, location, and, most importantly, our staff. Your recommendation means a lot to us, and we’re grateful to have you as part of our community!

December 12, 2025
JulieDecember 3, 2025

★★★★★

Positive

Family Experience

A wide variety of age groups and great activities calendar for residents. Loving and caring knowledgeable staff.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for your kind words! We’re so glad to hear you’ve noticed both the variety of activities and the warm, knowledgeable care from our team. Creating opportunities for connection across age groups and keeping residents engaged is something we take great pride in, and it’s wonderful to know it makes a difference. We truly appreciate your recommendation!

September 25, 2025
AnonymousSeptember 4, 2025

★★★★

Positive

Friendly Staff

A number of her care folks were very nice and attentive to her and there were a couple with bad attitudes. They increased her level of care but I got the run around on why and what was the increase in care for the additional cost. Asked for a breakdown and never got it. The receptionist [name removed] was very friendly, knowledgeable and helpful. They were quick to send mom to the ER and in some cases not warranted. Place was clean however I had to remind them to clean the bathroom due to my mom couldn't see when t

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for your feedback and for sharing both the positive and concerning aspects of your experience. We’re glad to hear that many members of our team provided kind and attentive care, and we appreciate your recognition of our clean environment and helpful staff. We also take your concerns seriously and would welcome the opportunity to clarify and address them further. Please reach out to our Executive Director, Kelli Johnson, at 865-670-4111 to discuss your experience in more detail.

July 17, 2025
AnonymousJuly 15, 2025

★★★★★

Positive

Review for Arbor Terrace of Knoxville

The staff is very caring and patient. Whenever I have had questions, they have been very helpful to me.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Thank you so much for your kind words! We're grateful to hear that our team has been supportive and helpful. Providing patient, compassionate care is at the heart of what we do, and it means a lot to know it's making a difference. If there's ever anything else you need, please don't hesitate to reach out!

March 30, 2025
AnonymousMarch 26, 2025

★★★★★

Positive

Recommended

I appreciate that the staff at Arbor Terrace are always keeping me well informed on my loved one. The facility is very nice and has a lot of space for residents to roam around.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for your kind words and for recognizing the dedication of our team at Arbor Terrace Knoxville. Keeping families well-informed and ensuring residents have a comfortable and engaging environment are top priorities for us. We’re glad to hear you appreciate the spacious setting and the care we provide. If there’s ever anything more we can do, please don’t hesitate to reach out!

February 19, 2025
AnonymousFebruary 13, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegan
  • Low / No Sodium
  • Organic
  • International Cuisine
  • Kosher
  • Anytime Dining
  • Vegetarian
  • Restaurant Style Dining
  • Meals Provided
  • No Sugar
  • Professional Chef
  • Guest Meals
  • Gluten-free
  • Room Service
  • Pureed Meals
  • Café or Bistro

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Happy Hour
  • Wine Tasting
  • Devotional Activities Offsite
  • Dances
  • Holiday Parties
  • Catholic Services
  • Jewish Services
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Wii Bowling
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Bible Study Group
  • Choir / Singing Club
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Pet-focused Programs
  • Montessori Programs
  • Quilting or Sewing Club
  • Cooking Classes
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Cooking Club
  • Men's Club
  • Live Musical Performances
  • Tai Chi
  • Brain fitness / Dakim
  • Cards / Pinochle Club
  • Birthday Parties
  • Forever Fit
  • Community Service Programs
  • Stretching Classes
  • Visiting Rabbi
  • Sensory-based Programs
  • BBQs or Picnics
  • Light Therapy Programs
  • Live Well Programs
  • Resident Band or Musicians
  • Community Service Organizations
  • Reminiscence Programs
  • Christian Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Mormon/LDS Services
  • Intergenerational Programs
  • Activities Off-site

Outdoor spaces

  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Common Areas
  • Beauty Salon
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room

Apartment & room features

  • Garden View
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Arbor Terrace of Knoxville | Find With Care