Arbor Terrace Shrewsbury

The trip was just what I needed to see and the explanations were right on. I would like to pursue. The property is clean. The rooms are good size. The food looks excellent and I did have a chat with a manager of the food production. Pardon for me not commenting sooner. There is a problem with “power of attorney “ that is nonsense.

Response from the community

Thank you for taking the time to share your thoughts, and no need to apologize for the timing. We're glad the tour gave you a clear picture and that the explanations resonated, and it's wonderful to hear the property, the room sizes, and the food all made such a strong impression. We'd love to help you take the next step whenever you're ready.

July 13, 2026

Our experience

On the positive side, the director of sales and the nurses were relatively very good. The AIDS would definitely get a negative rating from me. My dad needs a significant amount of Care and it appeared that they really didn't want to help him and when he would ring for an aid, it would take them a very long time to get to him several times I had to call the desk myself and ask to have somebody go to his room.

Response from the community

Thank you for taking the time to share your feedback. Your father's care and comfort are our top priority, and we'd like the opportunity to discuss your concerns directly. Please contact our Executive Director, Stacy Meloche, at 732-784-2400 so she can speak with you personally.

April 27, 2026

Passionate staff

The enthusiasm and the passion of the staff - particularly [name removed]. The emphasis on independence for the residents and treating everyone with dignity

Response from the community

Thank you for sharing such kind words about Arbor Terrace Shrewsbury! We're so glad our team's enthusiasm and passion shine through, and that our commitment to dignity and independence resonated with you. We'll be sure to pass along your recognition. Thank you for taking the time to share your experience!

April 27, 2026

Review for Arbor Terrace Shrewsbury

Staff was very friendly and knowledgeable and everything has been good . As people get older they do complain but as the family member I have been pleased with the care and as time passes my cousin has become more involved and taking advantage of all the things that are available.

Response from the community

Thank you so much for sharing this! It's wonderful to hear that your cousin has been settling in and finding her stride — getting more involved and taking advantage of everything the community has to offer is exactly what we love to see. We're grateful for your trust in our team and so glad the experience has been a positive one for your whole family!

March 23, 2026

Peace of mind

I like the availability of the personnel and the question answering. The food can use improvement. Yes, we would recommend Arbor Terrace Shrewsbury to other families based on the experience so far.

Response from the community

Thank you for sharing your feedback and kind words about our team’s availability and communication—it’s great to know that you’ve felt supported. We also appreciate your honest note about the dining experience, and we’ll be sure to share it with our team as we continuously strive to improve. Your recommendation means a great deal to us, and we’re grateful for the opportunity to care for your family.

May 26, 2025

Review for Arbor Terrace Shrewsbury

Facility was clean and inviting. The food was usually very good. Administrative staff was professional and friendly. However, some attending staff were slow to respond and some were less than professional.

Response from the community

Thank you for your feedback. We're glad to hear you found our community to be clean, welcoming, and that you had a positive experience with our food and administrative team. Your comments about responsiveness and professionalism are important to us, and we’re committed to addressing any concerns. Please feel free to connect with our Executive Director, Meghan Windrem, at 732-784-2400—we’d be grateful for the opportunity to speak with you directly.

April 18, 2025