Bayberry at Emerald Court

Highly recommend

The staff are very friendly and helpful. The facility is clean and pleasant. Activities are engaging and varied.

Not recommended

My loved one was previously a resident at Bayberry at Emerald Court and our experience at this facility was an awful experience! Based on our experience, I would not recommend Bayberry at Emerald Court to others.

Our families experience

My parents wanted to stay in their home town. Our experience is based on one other community. Bayberry was very pleasant and helpful in making our decision. They were able to step back when needed in order for my parents to make this decision. The overall cleanliness is a five. It has been hard for my mother to adjust to the weekly cleaning schedule under "light cleaning." There was a house cleaner shortage when they arrived but that has been resolved. All staff is extremely friendly, from housekeeping to administr…

84 year old hospice resident attacked by other resident

My 84 year old father was a hospice resident in the memory care floor at Bayberry. He was brutally attacked in his bathroom by another resident. We did not hear about the attack until 9 hours later and then not told about the severity of attack. We asked for meeting with Executive Director of Bayberry and were refused. Police were called to Bayberry and still Executive Director would not give statement Massachusetts Elder Affairs is investigating.

Overall Great Community, loved the facility but too expensive for our needs.

The people here are very friendly

The people here are very friendly, both the employees and a vast majority of the residents. The facility is very clean and well taken care of. Housekeeping is a 5 out of 5, they come in about 2-3 times a week. They make our bed daily, and do our laundry once a week - which does include linens, towels, and clothing. Everything is always returned neatly folded. My apartment is spacious enough for 1 person. As far as activities we have exercise classes, different games to play, and entertainment that comes in quite fr…