Benchmark at Orchard Valley

Room for improvement

The cna staff on the memory unit are not overly ambitious. The food is inconsistent. For example, last Sunday dinner was a chicken salad sandwich or a crabcake. No salad /chips/ or pasta. Nursing was informed that I needed advanced notice when he would need refills because he gets them from VA and he missed several days of different meds because I wasn't given notice that he needed refills. The activity staff were great. I will add that they did work with us when dad was running out of money.

Great guidance when we needed it most

I feel like Orchard Valley had a very adaptable process to accommodate Mom's needs as they evolved. Adaptable includes accepting outside services as needed. Orchard Valley also advocated for Mom on intake to be sure things were done the best way for her

Grateful for the Exceptional Care My Mom Received

Benchmark at Orchard Valley was a truly special place for my mom, and I am deeply grateful for the care she received there. From the start, the strong sense of community and genuine compassion made a meaningful difference during her year in assisted living. As her health needs changed, she transitioned to Harbor for additional care and memory support, and that transition was handled with kindness, professionalism, and respect. The administration and medical care were excellent, and the support I received as her ca…

Staff is friendly and knowledgeable, the facility is absolutely beautiful. Pricing above [removed] à la carte just doesn’t work for me.

Review for Benchmark at Orchard Valley

Staff was kind and attentive, activities were plentiful, the rooms were good size. It's a great place for someone who has difficulty walking long distances as it is not a big place, but it is well taken care of.

My experience at Benchmark at Orchard Valley

The facility itself is dated. However the staff is lovely and seem to genuinely care about it residents. The food was somewhat sold as 5 star but it is not. It's however decent. I am overall very happy so far with the care mom is getting. I will always appreciate "A place for moms' guidance while I was looking.