★★★★★
CriticalHoping for improvement
Staff very friendly and trying hard. Facility is way understaffed, especially at night. When you push the emergency call button it can take up to 30 minutes to come and that's if they come at all. About half the time they never come. My father has fallen several times at night, emergency call button is pushed. With no answer after 20 minutes or so my mom has to get her walker and go looking for somebody to help. This has happened at least 3 times this year. Under staffing is causing almost all of the problems w…
Response from the communityThank you for sharing your concerns. We’re truly sorry for the delays and the experiences your parents have had. The safety and timely care of our residents is our top priority. Please contact the Executive Director at (817)292 8886 — we would appreciate the opportunity to speak with you directly and work toward a solution that better supports your family.
June 15, 2026





