Bickford of Rockford

Bickford of Rockford

Love that you stay in your apartment even if you need to start getting memory care. No separate wing/ floor for memory care. Small enough facility that the administrators know every resident very well and are available daily

[name removed] is absolutely wonderful! So full of information and insight. Bickford seems like a great community of friends and staff.

Bickford of Rockford

I am very happy with the care my Husband is receiving. What we like the most about the community is the staff, the care and the cleanliness. Yes, we would recommend Bickford of Rockford to other families based on the experience so far.

Do Not Recommend

The staff turn over is horrible and the caregivers lie about what they said they do and didn't do. We have cameras to check on what is and isn't going on. I won't have them there without cameras. If family needs a lot of support as ours does, they won't be getting it.

Our family's experience

We are impressed with the caring attitude of the supervisors. The staff tries hard to meet moms needs. The facilities are nice and have a homey feeling. Would like a few more activities involving talks or music.

I toured Bickford of Rockford during my search for an Assisted Living facility for my loved one. This facility was so dark and dreary. As soon as you walk in, all you can smell is urine. The dining hall was very dirty (tables, floors, etc). Even the conference room table was gross and sticky, with food particles stuck on the table. The cost is high for just a basic room style apartment and that's without any assistance from staff. For that kind of money, you should be living in a Condo.