★★★★★
PositiveHighly recommended
All staff are willing to help the residents and are easily accessible.
Community profile
4434 Ben Franklin Boulevard, Durham, NC
★ 4.376 reviewsvia A Place for Mom ↗
About the community
A Brookdale HealthPlus ® Community The residents at Brookdale Durham can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays. Welcome to Brookdale Durham! Here, residents receive personalized memory care and assisted living services in a friendly and homelike environment. Your sense of security is important to us and you won’t have to worry about feeling alone — staff is available 24 hours a day, seven days a week to provide assistance and respond to any emergencies. Trained team members can assist with medication management, housekeeping, and meals, and provide personal care services like bathing, dressing, and grooming. If you find yourself requiring more care, we can easily transition you into our memory care program, as well. Residents within this program are able to thrive in a secure space with gentle guidance and visual reminders to promote engagement. We also offer brain games, fitness activities, and creative programming, designed to provide mental and physical fulfillment. If you’re ever in the mood for an off-site adventure, we’re conveniently located near many colorful attractions, like Duke Chapel, Durham Bulls Athletic Park, and Eno River State Park. Community Services and Amenities With daily entertainment and a variety of amenities at your disposal, you can find joy here in planning your days. Enjoy the on-site concierge and salon services, as well as the vibrant outdoor courtyard and garden, walking paths, game room, and full library. Your loved ones are more than welcome to visit and sit fireside in the living room, grab a meal, or simply hang out. We offer many convenient perks, including transportation and postal services, and our team can even deliver requested hygienic items to you at no additional cost. Some additional community amenities and services include: 24-hour security system Community kitchen Piano Living Arrangements Do you have an apartment size or style preference in mind? If so, we offer a variety of studio, one-bedroom, and two-bedroom suites for you to choose from. Companion suites are also available, if you prefer to live with a close friend or loved one. We encourage you to bring your four-legged friend, as well your favorite photos and treasures from home. Embrace a new chapter in your life, here at Brookdale Durham. Care Types Offered Brookdale Durham is an adult care home , which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments. Brookdale Durham Inspection Reports Related Articles: Assisted Living vs. Independent Living: What’s the Difference? Assisted Living vs. Memory Care: What’s the Difference?
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveAll staff are willing to help the residents and are easily accessible.
★★★★★
PositiveI would rate all a 5 except for 4, 6 and 7. I have not had a direct experience with those but my husband visit his brother every day,and had had absolutely no issues with them. In fact, he make a point to get there in time for breakfast because the food is good. Overall, the staff made a very stressful time much less stressful because of their competence and caring.
★★★★★
PositiveThe staff is very friendly and helpful . I highly recommend
★★★★★
PositiveAs a local Asian American family here in Durham and after looking at several places for our mom, we chose Brookdale Durham—and honestly, we’re glad we did. From the start, the staff made her feel welcome. They learned her name right away, and even remembered little things like how she prefers her tea. It’s those small touches that made a big difference for us. The place itself is clean, feels peaceful, and has these really nice outdoor spaces. My mom loves sitting in the courtyard or watching the birds and fish—t…
★★★★★
PositiveWe recently toured Brookdale Durham, and from the first conversation, we felt genuinely welcomed. As a Jewish family, we were pleasantly surprised (and deeply appreciative) that they offer Shabbat services right on site. It’s not something we expected, but it really made us feel seen. The staff are kind and attentive, and there’s a calm, comfortable energy throughout the community. It’s clear they care about creating a space that respects different backgrounds and traditions. Brookdale feels like a place where ou…
★★★★★
CriticalA recent investigation by the department of service has revealed lots of problems with the facility most especially not having enough people on duty to care for the residence. There is some speculation that they are being sued.
Response from the communityWe take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
May 22, 2025
Verified overview
Source-published features
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