Community profile

Brookdale Durham

4434 Ben Franklin Blvd, Durham, NC

Assisted LivingMemory Care

4.377 reviewsRead reviews

About the community

About Brookdale Durham

A Brookdale HealthPlus ® Community The residents at Brookdale Durham can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits,…

Published floor plans

Family and resident feedback

4.3 out of 5 from 77 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Nice facility but exceeds our price range. Facility offers many services. Staff seemed very friendly.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
4.0 / 5
Sheilah NAugust 4, 2026

★★★★

Positive

Highly recommended

All staff are willing to help the residents and are easily accessible.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousMay 6, 2026

★★★★★

Positive

Smooth transition

I would rate all a 5 except for 4, 6 and 7. I have not had a direct experience with those but my husband visit his brother every day,and had had absolutely no issues with them. In fact, he make a point to get there in time for breakfast because the food is good. Overall, the staff made a very stressful time much less stressful because of their competence and caring.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Barb CDecember 2, 2025

★★★★★

Positive

Families Experience

The staff is very friendly and helpful . I highly recommend

DebraSeptember 30, 2025

★★★★★

Positive

A warm home

As a local Asian American family here in Durham and after looking at several places for our mom, we chose Brookdale Durham—and honestly, we’re glad we did. From the start, the staff made her feel welcome. They learned her name right away, and even remembered little things like how she prefers her tea. It’s those small touches that made a big difference for us. The place itself is clean, feels peaceful, and has these really nice outdoor spaces. My mom loves sitting in the courtyard or watching the birds and fish—t

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Frank SJuly 31, 2025

★★★★★

Positive

We recently toured Brookdale Durham, and from the first conversation, we felt genuinely welcomed. As a Jewish family, we were pleasantly surprised (and deeply appreciative) that they offer Shabbat services right on site. It’s not something we expected, but it really made us feel seen. The staff are kind and attentive, and there’s a calm, comfortable energy throughout the community. It’s clear they care about creating a space that respects different backgrounds and traditions. Brookdale feels like a place where ou

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Heather MJune 25, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Room Service
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning
  • English
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Activities & engagement

  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Karaoke
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Happy Hour
  • Dances
  • Catholic Services
  • Other Religious Services
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Activities On-site
  • Intergenerational Programs
  • Activities Off-site
  • Live Well Programs
  • Sensory-based Programs
  • Birthday Parties
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Gardening Club

Outdoor spaces

  • Central Fireplace
  • Library
  • Outside Patio
  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Apartment & room features

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Durham – Durham, NC | Find With Care