Community profile

Brookdale Jackson Oaks

3131 North Highland Avenue, Jackson, TN

Assisted LivingMemory CareIndependent Living

4.538 reviewsRead reviews

About the community

About Brookdale Jackson Oaks

Redefine what independence means to you, at Brookdale Jackson Oaks. With assisted living, memory care, and independent living services available, you can find the exact support you need, whether that be assistance with bathing, dressing, medication management, or other personal tasks. Before you move in, Brookdale’s team works directly with you to create a flexible care plan tailored to your lifestyle. Rest assured,…

Published floor plans

Family and resident feedback

4.5 out of 5 from 38 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Review for Brookdale Jackson Oaks

The staff is friendly, though they often seem overworked due to the high turnover rate. That’s been my biggest concern with Brookdale. Otherwise, the community is clean, welcoming, and makes a genuine effort to keep residents engaged with activities. The food is sometimes comparable to school cafeteria fare and can be repetitive. I supplement my mom’s meals with groceries to add some variety, but overall it’s adequate. The room sizes are reasonable, although I’m upgrading my mom to a larger room for an additional

AnonymousJuly 21, 2026

★★★★★

Positive

Great staff. Good food. Clean spaces. My sister is excited to see how it works out for her. Appreciate the flexible stay terms.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Donna WJuly 1, 2026

★★★★★

Critical

A Good Fit Early On, But Not for Later Stages

Brookdale would be fine for someone who isn't as far along but if someone is aggressive or needs more care they weren't as good. Brookdale was fine when Mom could go to the bathroom on her own. But as she declined and needed more help they didn't do as good and could not handle her being aggressive.

A Good Fit Early On, But Not for Later StagesMarch 19, 2026

★★★★

Positive

Tour of the facility was impressionable and we received a lot of valuable information. As is most independent an assisted living facilities they are fairly expensive, one must consider it includes a lot of amenities. The buildings appeared clean, staff was kind, welcoming and knowledgeable. The biggest downside was/is the lack of security and cameras around the outside perimeter. While not a deal breaker it has become the norm in today’s environment.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Staff
5.0 / 5
NickMarch 17, 2026

★★★★★

Positive

From Farm Life to Assisted Living, Brookdale has made it as easy as possible.

Great staff that has helped with my mother's transition to assisted living from living independently. The services provided (food, medical and mental support) and the regular visitation of staff to check on mom.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
RyanFebruary 25, 2026

★★★★

Positive

Review for Brookdale Jackson Oaks

Some of the staff is wonderful but some of the staff isn't so great. It's hit or miss. I would recommend it and the memory care building is fairly new. The assisted living part is pretty old though.

AnonymousAugust 11, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Pureed Meals
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Room Service
  • Meals Provided
  • Low / No Sodium

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Dogs Allowed
  • Cats Allowed
  • Beautician

Activities & engagement

  • Art Classes
  • Light Therapy Programs
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities Offsite
  • Activities On-site
  • Bible Study Group

Outdoor spaces

  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon

Apartment & room features

  • Full kitchen
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Bath Tubs

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Jackson Oaks – Jackson, TN | Find With Care